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Note on USB Compatibility C-1
Note on USB Compatibility
While testing Creative PC-CAM 880 on PC motherboards with integrated Universal Serial Bus (USB)
ports, we encountered a small number of motherboards that do not meet the USB specification exactly.
These and other non-USB-compliant motherboards may not operate correctly with Creative PC-CAM
880. Fortunately, the manufacturers of some of these motherboards have released new versions of
motherboards or BIOS to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible with Creative PC-
CAM 880, or if the camera does not work on your system and you suspect that the problem may be
related to your PC’s USB port, the following is a list of available options:
1. Contact your PC vendor.
Your PC vendor may be able to upgrade your motherboard or its BIOS to a newer version that
addresses USB incompatibilities.
2. Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend this approach.
3. Attach the Creative PC-CAM 880 to a USB hub with an external power supply.
Some USB devices (such as monitors) also operate as USB hubs; you can also buy USB hubs which
are to be attached to your computer’s USB port. However, in some cases, attaching a USB hub to a
non-USB-compliant USB motherboard connector will not solve the problem.
To look for a USB
compatible product, you can
visit the product search page
at the official USB Web site:
http://www.usb.org/app/
search/products
.