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Creative Limited Warranty (Asia)
Congratulations on your purchase of a Creative Product. We at Creative seek to maintain
the highest quality and workmanship in our products in order to give you, our customer,
value for money and a quality product synonymous with the standard provided by Creative.
Creative Technology Ltd (“Creative”) warrants to you, the original end-user purchaser and
holder of this warranty, that the retail hardware product herein (inclusive of any power
source or embedded batteries that may be supplied by Creative) is free of material defects
in materials and workmanship at the date of purchase. In the event that the hardware
product (including any rechargeable batteries that may be supplied by Creative) proves
defective during the first six (6) months of your purchase (“Warranty Period”), then upon
provision of your proof of purchase, you are entitled to return the hardware product to us
for repair with new or reconditioned parts, or for replacement with a new or refurbished
model that is the same or similar to the original (at the discretion of Creative). This
warranty is non-transferable and expressly excludes any product that has not been
purchased as new from an authorised Creative source. Further, this warranty is ONLY
applicable in the country or territory where the product was purchased. Creative disclaims
the applicability of all express and implied warranties on the installation software
accompanying this product. You are specifically advised to make a backup copy of any
software provided with the product.
In order to ensure efficient and speedy service from Creative in providing you with a
suitable remedy, we would respectfully ask you to conform with the information contained
in the ‘Product Returns’ section overleaf.
Creative further warrants the repaired or replaced product to be free from defects in
material and workmanship for a period of ninety (90) days from the date of repair or
replacement, or the remainder of the warranty period, whichever is the greater. If Creative
undertakes repair or replacement of the product, Creative may use new or reconditioned
parts, and any returned parts or product from you that have been replaced become the
property of Creative. Please note that the return procedures do not apply to Creative
products that are not sold in Creative's retail packaging or Creative products that are
obtained as a result of the purchase of a non-Creative product.
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