TROUBLE SHOOTING
27
HDMI connections
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
Change “TV Aspect ” type to “ 16:9 ” .
No sound.Low volume.
Distorted sound.Cannot hear
the desired audio type.
Audio may not be heard when more than 4 devices are connected with
HDMI cables.Reduce the number of connected devices.
The sound effects will not work when the bitstream signal is output from
the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal.
If the sound is distorted when the unit is connected to an amplifier/
receiver with an HDMI cable, adjust the settings in “ Speaker ” in the
Setup menu to match the connection.
Depending on the connected equipment, the sound may be distorted if
this unit is connected with an HDMI cable.
When “ BD-Video Secondary Audio ” is set to “ On ”, Dolby Digital Plus,
Dolby TrueHD, and DTS-HD are converted to 48 kHz Dolby Digital and
output. LPCM 7.1 channel audio is converted to 5.1 channel audio. In this
case, set the “ BD-Video Secondary Audio ” to “ Off ”.
Cannot switch audio.
There are discs for which audio cannot be changed because of how the
disc was created.
When connecting an amplifier/receiver using a coaxial cable, optical
digital audio cable or an HDMI cable, you cannot switch the audio if
“Digital Audio Output ” is set to “ Bitstream ” . Set “ Digital Audio
Output ” to “ PCM ” or connect using audio cables.
BD-Live and USB connections
Cannot connect network
please check if the disc is legal copy.
Confirm whether the network connection is ok.
After network connection,
cannot download file
Whether the capacity of Storage is full. if it is full, please clear storage in
the setup menu and reset the unit.
Change USB device and then test it.
succeed in downloading file,
but playback pause.
Confirm whether the network connection is ok
Confirm the device is USB 2.0. if it is USB 1.1, pause playing the file .
Pause playing the file in the
USB device
Change USB device and then test it.
Sound
No sound.Low volume.
Distorted sound.
Cannot hear the desired
audio type.
Check the connections and the “Digital Audio Output” settings. Check the
input mode on the amplifier/receiver if you have connected one.
Press [AUDIO] to select the audio.
The sound effects (Re-master, V. Surround, etc.) will not work when the
bitstream signal is output from the HDMI AV OUT terminal or the DIGITAL
AUDIO OUT terminal.
When “BD-Video Secondary Audio” is set to “ Off ”, Dolby Digital Plus,
Dolby TrueHD and DTS-HD are output from the DIGITAL AUDIO OUT
terminal as Dolby Digital or DTS Digital Surround bitstream.
Try to reset the unit and press STANDBY/ON button for 5 seconds, and
then press this button again.
