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Speaker is disconnecting from phone/tablet
1 | Move your device closer to the speaker.
2 | Power cycle the speaker off/on and reconnect.
3 | Remove any visible obstruction between the speaker and
your device.
4 | Check for signal interference from other devices in
proximity to the speaker.
Sound Quality
1 | Check if your phone/tablet/device is in close proximity
to the speaker.
2 | Remove any visible obstructions between the speaker and
your device.
3 | Reduce volume on the device.
Unable to pair the speaker with your phone/tablet
1 | Check if Bluetooth function is enabled on your device.
2 | Check the speaker for low battery (plug into power source).
3 | Check if the speaker is possibly paired to another device.
4 | One Bluetooth enabled device should be available for
pairing at any given time, multiple enabled devices can cause
the speaker to pair to another device without you knowing.
Volume too low/volume too high
1 | Turn volume up or down on the speaker or your device.
2 | Check if the 3.5mm cable is well connected
(non Bluetooth option).
TROUBLESH TING