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English
TROUBLESHOOTING GUIDE
DANGER: To reduce the risk of serious personal injury, turn unit off and disconnect it from power source
before making any adjustments or removing/installing attachments or accessories.
An accidental start-up can
cause injury.
For assistance with your product call CRAFTSMAN at 1-888-331-4569.
PROBLEM
SOLUTION
Mower doesn’t run when bail handle
is activated
Check to make sure mower is properly plugged in and that the button on switch box is being completely
depressed before pulling the bail handle.
Release bail handle to turn mower off. Unplug mower. Turn mower over and check that blade is free to
turn.
Motor stops while mowing
Release bail handle to turn mower off. Unplug mower. Turn mower over
and check that blade is free to turn.
Raise cutting height of wheels to highest position and start mower.
Avoid overloading the mower. Slow down the cutting pace, or raise the cut height.
Mower runs but cutting performance is
unsatisfactory, or does not cut entire lawn
Release bail handle to turn mower off. Unplug mower. Turn mower over and check:
Blade for sharpness - Keep blade sharp.
Deck and discharge chute for clogging.
Cut height adjustment may be set too low for grass condition. Raise cutting height.
Mower is too hard to push
Release bail handle to turn mower off. Unplug mower. Raise cutting height to reduce deck drag on grass.
Check each wheel for free rotation.
Mower is abnormally noisy and vibrates
Release bail handle to turn mower off. Unplug mower. Turn mower on side and check blade to ensure it
has not been bent or damaged. If blade is damaged, replace with a CRAFTSMAN replacement blade. If the
underside of the deck is damaged, return mower to a CRAFTSMAN Authorized service center.
If there is no visible damage to the blade and the mower still vibrates: Release bail handle to turn
mower off, unplug mower, disassemble entire blade assembly as described in the
Removing and
Installing Blade
section. Remove any debris and clean each piece. Replace each piece as described in
the
Removing and Installing Blade
section. If mower still vibrates, return the mower to an authorized
CRAFTSMAN authorized service center.
Mower not picking up clippings with bag
Chute clogged. Release bail handle to turn mower off. Unplug mower. Clear chute of grass clippings.
Raise cutting height of wheels to shorten length of the cut.
Bag full. Empty bag more often.
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