CRAFTMADE™ LIFETIME LIMITED WARRANTY:
CRAFTMADE warrants this fan to the original
household purchaser for indoor use under the
following provisions:
1-YEAR WARRANTY: CRAFTMADE will replace or repair
any fan which has faulty performance due to a defect
in material or workmanship. Contact Craftmade
Customer Service at
1-800-486-4892
to arrange for
return of fan. Return fan, shipping prepaid, to
Craftmade. We will repair or ship you a replacement
fan, and we will pay the return shipping cost.
5-YEAR WARRANTY: CRAFTMADE will repair or
replace, at no charge to the original purchaser, any
fan motor that fails to operate satisfactorily when
failure results from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to
Craftmade Industries. We will repair or ship purchaser
a replacement motor and Craftmade will pay the
return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: CRAFTMADE
will repair the fan, at no charge for labor only to the
original purchaser, if the fan motor fails to operate
satisfactorily when failure results from normal use.
Parts used in the repair will be billed to the purchaser
at prevailing prices at time of repair.
The purchaser shall be responsible for all costs
incurred in the removal, reinstallation and shipping of
the product for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results
in causing the malfunction. Deterioration of finishes
or other parts due to time or exposure to salt air is
specifically exempted under this warranty.
Neither Craftmade nor the manufacturer will
assume any liability resulting from improper
installation or use of this product. In no case shall the
company be liable for any consequential damages for
breach of this, or any other warranty expressed or
implied whatsoever. This limitation as to
consequential damages shall not apply in states
where prohibited.
GGLI1902
Troubleshooting.
page 11
Problem:
Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2.Verify that wall control (optional use) is wired properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 9).
5. Check that red light on handheld remote control turns
on when a button is pressed indicating that the battery
is good.
Problem:
Light kit (optional) not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Check that wires in canopy are wired properly.
3. Verify that male and female plugs are connected
properly in LED light kit.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 9).
Problem:
Fan operates but light fails (if applicable).
Solutions:
1. Check to be sure wires in canopy are wired properly.
2. Verify that male and female plugs are connected
properly in LED light kit.
Problem:
Fan and light fail to operate with handheld
remote control and/or wall control.
Solutions:
1. Check battery power to handheld remote control
and/or wall control.
2. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions for SET button in
Section 11 (page 9).
3. If using optional wall control, check that battery in
wall control is still good.
Problem:
Fan wobbles.
Solutions:
1. Check to be sure set screw(s) on motor housing yoke
is (are) tightened securely.
2. Check to be sure set screw on hanging ball is
tightened securely.
Warranty.
Parts Replacement.
WARNING:
Failure to disconnect power supply prior to
troubleshooting any wiring issues may result in serious
injury.
For parts and information, please refer to
"Parts Inventory" on page 2.
Craftmade/Ellington Customer Support:
1-800-486-4892
www.craftmadebrands.com
