iAUDIO X5V
39
Symptom
Procedure
Explanation
iAUDIO does not
power on.
See if the same problem persists after the
adapter is connected.
If the internal battery is completely discharged,
then recharge it with the adapter. Depending on the
discharge status, it can take up to 10 seconds for the
power to come back on even after connecting the
adapter.
iAUDIO does not respond at all.
Press the RESET. (* RESET will cut off the
power while not affecting the device itself.)
I can’t hear any
sound at all, or there
is noise.
See if there is an AV file saved in the
device memory.
iAUDIO does not work when there are no
saved files in it.
You also can see if the remote control or earphone is connected to the device, or if the port is covered
by any foreign objects. (If a foreign object contaminates the device, it can create noise.) If an audio file
is damaged, noise can result or the sound can be cut out.
The letters on the LCD
are all broken.
Set to English in the Country/Language menu or use the File Name menu in the ID3
tag control menu. However, if all the iAUDIO devices have the same problem, then the
device is developed based on Hangul (the Korean alphabet), therefore some of special
fonts/language may be broken.
The computer doesn’t
recognize the device.
If they are connected by a USB cable, then turn the power ON. A separate driver has to
be installed for iAUDIO that is running under Windows OS except for Windows 2000/XP.
JetShell doesn’t
recognize the device
and says “There is
no iAUDIO”.
Connect it to the computer and make sure that the device is recognized by checking in
Windows Explorer. Then run JetShell.
Please refer to “Installing the Device Driver”.
The hard disk memory
indicated/used is a
lesser amount. (e.g. it
indicates 18.6 GB for
20GB.)
For example, if it indicates 20Gb as 18.6Gb after formatting to FAT 32, then this is quite
normal. iAUDIO memory shares the space that is used as a system domain. Therefore, if
the system domain that is necessary to run the iAUDIO driver regularly is excluded, then
the actual indicated HDD memory will be a little smaller.
After saving hundreds
of files in the Root
folder, iAUDIO does
not work or malfunc-
tions.
iAUDIO uses FAT32. Due to the
limitations of FAT32, avoid saving too
many files in the Root directory.
This is a limitation from Windows 98. It is rec-
ommended to create subfolders for Windows
2000 and XP as well.
Troubleshooting
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