TROUBLESHOOTING
Symptom
Checkpoint
Measures to take
No air is coming
out.
• Is the power cord plugged in?
Plug the power cord into
a 220 V- 240 V~ 50 Hz, 60 Hz outlet.
• Are all the indicators off?
Press the Power button and select the
desired function.
• Is there a power outage?
Use the product after the electricity is
restored.
Theairvolume
doesnotchange.
• Is the Auto Mode indicator on?
Air volume selection is available only in
Manual Mode (normal).
• Is the Silent Mode indicator on?
Air volume selection is available only in
Manual Mode (normal).
Theairvolume
hasweakened
considerably.
• Has the filter cleaning or
replacement time passed?
Check the filter cleaning and replacement
cycle and clean or replace the filter.
Thepollution
leveldoesnot
change.
• Is there dirt on the pollution
sensor lens?
Clean the pollution sensor lens.
(Refer to P. 15.)
• Does the pollution level remain
at High?
Adjust the pollution sensor's sensitivity to
Low or Standard. (Refer to P. 14.)
• Does the pollution level remain
at Low?
Adjust the pollution sensor's sensitivity to
High or Standard. (Refer to P. 14.)
Thereisabad
smellcomingour
oftheairoutlet.
• Has the filter cleaning or
replacement time passed?
Check the filter cleaning and replacement
cycle and clean or replace the filter.
Thepollution
levelindicatoris
flashing.
• Contact the service center.
Otherfunctional
defects
• Check the problem, unplug the power cord, and contact the service center.
The air purifier may malfunction due to lack of familiarity and minor causes even though the product
is not broken. Check the following in such a circumstance to resolve the issue easily without assistance
from the service center. If the problem persists after checking the items below, please contact the
service center.
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