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15

 

Troubleshooting

Problem

Check

The main unit won't turn 
on.

 

Check the power cable connection.

 

Check the power outlet.

PoE switch isn't being 
recognized.

Check the grounding status of the I/O device connected to the camera and the PoE 
switch. If they are not grounded, ground them and try again.

I can't see Live videos.

 

Check the camera's power status.

 

 Check the network connection status of the computer and the network camera.

Images are blurry.

 

Make sure the lens is clean. If not, clean it using a soft piece of cloth or a brush.

 

Make sure the lens is in focus. Adjust the focus during daytime.

 

If there is too much light coming into the camera or the camera is picking up an 
overly bright light source, adjust the camera's position/angle accordingly.

Video color appears 
incorrect.

Check the white balance settings. If using the 

Auto

 option, it may take some time 

for the white balance to be adjusted.

Images are blinking.

If the camera is pointed at the sun or a fluorescent lamp, adjust the camera's angle 
away.

Lost the admin ID and 
password and unable 
to connect to a network 
camera.

You must perform a factory reset. A factory reset will revert all settings, including 
network settings, to their factory defaults. After performing a factory reset, make a 
memo of the admin ID and password as a safety precaution.

Unable to launch 
WebGuard.

If the WebGuard login screen is not loading, check which version of Microsoft 
Internet Explorer you are using. WebGuard may not launch properly on versions 8.0 
or below.

Part 3- Appendix

Содержание CDI2528W

Страница 1: ...Network Camera Installation Manual ...

Страница 2: ...explanation about some functions may not be incorporated The manufacturer is not responsible for any problems resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes It is recommended that first time users of this network camera and individuals who are not familiar wi...

Страница 3: ...ing storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the equipment due to lightning and power line surges If thunder or lightning is common where the equipment is installed use a surge protection device 10 Overloading Do not overload wall outlets and extension cords as this ...

Страница 4: ...m to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recy...

Страница 5: ...ory Reset 10 Installation 10 Removing the Dome Cover 10 Inserting a SD Memory Card 11 Installation 11 Closing the Dome Cover 12 Angle Adjustment 12 Dimension 12 Part 2 Camera Connection 13 With DirectNET NVR based Layout 13 With non DirectNET NVR based Layout 14 Part 3 Appendix 15 Troubleshooting 15 Specifications 16 ...

Страница 6: ...ed network recording reliability Remote monitoring via web browser or remote software Automatic web casting code HTML generation Up to 10 simultaneous remote monitoring connections IP filtering HTTPS SSL IEEE 802 1X and configurable user authority levels for greater security Network bandwidth limitation and MAT features for more efficient use of network bandwidth Easy network access via UPnP Unive...

Страница 7: ...the product check inside the box to make sure all the following accessories are included External appearances and colors of the accessories may vary depending on the model Network Camera Screws Anchors 2 ea Guide Pattern Quick Guide ...

Страница 8: ...8 Overview Product color and design may vary depending on the model Dome Cover 1 1 Side Cable Access Side Cable Access Hole For routing cables Body IR LED non supported model 2 3 4 5 IR LED supported model 6 7 2 3 4 1 5 8 ...

Страница 9: ...PoE switch use refer to the switch manufacturer s operation manual You can configure manage and upgrade this camera and monitor its images from a remote computer over the network For more information on network connection setup refer to the INIT operation manual The table below shows the network cable specifications The network cable specifications Item Content Note Connector RJ 45 Ethernet 10 100...

Страница 10: ...ra settings will be restored to their factory defaults after the reboot It s also possible to do a factory reset by pressing and releasing the reset button while the camera is turned on or using the INIT from a remote location A factory reset will reboot the system For more information on factory reset refer to the INIT operation manual Installation Installation of this product does not require th...

Страница 11: ...o support its weight Install the camera in a shaded area If the camera is installed in direct sunlight it may affect adversely Use the provided guide pattern to check the distance between the screw holes if necessary 1 Use the screws anchor provided with the camera to secure the bottom cover on a wall or a ceiling 2 Connect external devices the network cable and the power adapter Make sure to shut...

Страница 12: ...ontal Rotation 2 Vertical Rotation Lens Rotation Used to adjust the lens rotation angle Turn the rotator in clockwise or counterclockwise direction Vertical Rotation Used to adjust the lens vertical angle Turn the rotator in clockwise or counterclockwise direction Horizontal Rotation Used to adjust the lens horizontal angle Turn the horizontal rotator in the clockwise or counterclockwise direction...

Страница 13: ...or Out Network DirectNET NVR makes it easy to use cameras without extra network configurations Each camera can be controlled via the DirectNET NVR setup menu without any PC For detailed camera settings please see the camera setting pages of DirectNET NVR manual For users using the camera with DirectNET NVR connection do not need to consider contents in the camera operation manual Part 2 Camera Con...

Страница 14: ...oring INEX Basic or WebGuard Remote Recording INEX Basic microSD Memory Card Control the camera over the network from software installed on a computer The contents in the camera operation manual are only for users using the camera with non DirectNET NVR connection or VMS connection such as INEX Basic ...

Страница 15: ...s picking up an overly bright light source adjust the camera s position angle accordingly Video color appears incorrect Check the white balance settings If using the Auto option it may take some time for the white balance to be adjusted Images are blinking If the camera is pointed at the sun or a fluorescent lamp adjust the camera s angle away Lost the admin ID and password and unable to connect t...

Страница 16: ...supported model only 20m 4ea Pan Tilt Range Pan 174 174 Tilt 0 70 Network Video Compression H 265 MP H 264 MP M JPEG Bitrate Control VBR CBR Max Frame Rate 30fps 1920 x 1080 WDR Supported Resolution 1920x1080 1280x720 704x480 640x360 352x240 Multi Video Streaming Quadruple Ethernet RJ45 10 100BASE T Edge Storage Optional micro SD SDHC SDXC memory card class 6 or higher max 128GB An SLC Single Leve...

Страница 17: ...Source PoE IEEE 802 3at Class 2 Power Consumption IR LED Supported Model Max 4 36W IR LED Non Supported Model Max 4 01W Approval FCC CE KC External Dimensions Ø x H 111 9mm x 82mm 4 4 x 3 22 Packaging Dimensions W x H x D 194mm x 149mm x 113mm 7 63 x 5 86 x 4 44 Weight Main Unit IR LED Supported Model 0 26kg IR LED Non Supported Model 0 25kg Weight Packaging 0 47kg V1 2 ...

Страница 18: ......

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