IMPORTANT: Before cleaning, make sure all controls are off and
the oven and cooktop are cool. Always follow label instructions
on cleaning products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soap-
filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-
wool pads, gritty washcloths or abrasive paper towels.
Cleaning Method:
Rub in direction of grain to avoid damaging.
■
Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Cleaning Method:
■
Soap and water:
Pull knobs straight away from control panel to remove.
■
Dishwasher:
Pull knobs straight away from control panel to remove.
CERAMIC GLASS
To avoid damage to the cooktop, do not use steel wool, abrasive
powder cleansers, chlorine bleach, rust remover or ammonia.
Cleaning Method:
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to avoid streaking and staining.
Light to moderate soil
■
Paper towels or clean damp sponge.
Sugary spills (jellies, candy, syrup)
■
Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear
oven mitts while doing so.
■
Cooktop Polishing Creme and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
■
Cooktop Polishing Creme or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
■
Cooktop Polishing Creme and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
■
Cooktop Polishing Creme:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
■
Cooktop Polishing Creme:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
Is the cooktop wired properly?
See Installation Instructions.
Cooktop will not operate
■
Is the control knob set correctly?
Push in knob before turning to a setting.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the cooktop level?
Level the cooktop. See the Installation Instructions.
A vapor is being emitted from the knobs of the cooktop
■
Is the cooktop in its first use(s)?
During the first use(s), a vapor may be seen exiting the holes
around the knobs of the cooktop. This behavior is normal and
should disappear after use.
COOKTOP CLEANING & MAINTENANCE
COOKTOP CLEANING & MAINTENANCE
General Cleaning
Troubleshooting
Problem
Possible cause
Solution
The surface units
will not maintain
a rolling boil or
will not cook fast
enough.
You may be using
inappropriate cookware.
Use pans which are flat and
match the diameter of the
surface unit selected.
In some areas, the power
(voltage) may be low.
Cover the pan with a lid until
the desired heat is obtained.
Areas of
discoloration on
the cooktop.
Food spillover was not
cleaned.
Refer to the section on the
care and cleaning of the glass
cooktop
.
The surface is hot and the
model features a light-
colored cooktop.
This is normal. The surface
may appear discolored when
it is hot. This is temporary and
will disappear as the glass
cools.
Brown streaks or
specks.
Boilovers have been cooked
onto the surface.
•
Wait until the surface
cools down. Then, use a
single-edge razor-blade
scraper at approximately
a 45° angle against the
glass surface to remove
the soil.
•
See the section on the
care and cleaning of the
glass cooktop on page
.
Areas of
discoloration
with metallic
sheen.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
•
Remove using a ceramic-
glass cooktop cleaning
cream.
•
Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
Problem
Possible cause
Solution
The surface unit
frequently cycles
on and off.
The element will cycle on
and off to maintain the
power setting.
This is normal operation, and
not a system failure. Cycling
at the high power setting is
normal and can occur if the
cookware is too small for the
cooktop element or if the
cookware bottom is not flat.
Use the cooktop as usual.
The surface unit
stops glowing
when changed to
a lower setting.
This is normal. The unit is still on and hot.
Scratches or
abrasions on the
cooktop surface.
The cooktop is being cleaned
improperly.
Scratches are not removable.
Tiny scratches will become
less visible in time as a result
of cleaning. Use ceramic glass
top cleaning cream. Do not
use chemical or corrosive
agents. These agents may
damage the surface of the
product.
Cookware with rough
bottoms was used on the
cooktop or there were
coarse particles (eg. salt or
sand) present between the
cookware and the surface of
the cooktop.
To avoid scratches, follow
the recommended cleaning
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
Cookware has been slid
across the cooktop surface.
Cracking or
"popping" sound.
This is the sound of the
metal heating and cooling
during cooking.
This is normal operation and
not a system failure. Use the
cooktop as usual.
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