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CORRADI SRL - USER MANUAL
Rev. 1 - 5.2018
Palladia®
WARRANTY
Art. 1 - Use
Palladia® is a pergola complete with sliding canvas to cover outdoor
areas such as gardens, balconies, penthouses, yards, etc.
Palladia® and components as a whole are designed and patented
by Corradi Srl, based in Castel Maggiore (BO), Italy, and are made in
compliance with applicable technical standards.
The warranties hereunder shall be valid if the installation and use of
the product conform to the specifications indicated in the following
articles and tables, and if the use of the product corresponds to what
is indicated in this
“User Manual”
. High quality materials suited to
outdoor use are used for the manufacture of Palladia® components.
Palladia® is custom designed and built for the customer, for
protection against sun and rain with Class 2 resistance to water
pockets (56 litres/square meter per hour) as per standard EN
13561 with the exception of snow load, and with wind resistance
(indicated on the attached declaration of performance) as per
standard EN 13561.
The use of the product in case of wind and precipitation is therefore
allowed only within the limits of such resistance classes.
For products not indicated in the standards and/or for other special
cases, the only valid values in terms of wind resistance and resistance
to water pockets are those indicated in the offer sent by Corradi Srl
to the Authorised Retailer.
Art. 2 - Versions
Palladia® is available in
pitched
and
flat
versions. In both cases it must
be fastened to a suitable supporting wall. In the case of Palladia®
wall-to-wall, it must be installed on two support walls.
Art. 3 - Installation
Palladia® must always be fixed to a suitable supporting structure
(walls or ceiling); all conditions set out in table 2
“Maximum
dimensions”
and table 3
“maximum load”
(see chapter “Tables” of this
“User Manual”
) must be respected.
The installation must be carried out by qualified technical personnel
who have received appropriate training and have been authorized
by Corradi Srl.
Corradi Srl is exempted from any liability regarding the positioning,
assembly and installation of the products supplied.
Art. 4 - Validity of the warranty
The warranty is valid if installation and use conditions set out in
articles 1, 2 and 3 are respected.
The warranty covers the repair or complete replacement free of
charge (excluding labour) of all components that prove to be non-
conforming or defective, including transport costs. Compensations
for damages due to non-enjoyment of Palladia® for any period in
which the equipment has not been used prior to and during the
repair are not recognised.
No compensation can be claimed for "actual damages or lost profit".
The above warranties will be effective only within the country in
which the Retailer or dealer has its headquarters.
Art. 5 - Effective date of the warranty
The warranty starts from the date of work completion, in which the
product installation is completed.
Art. 6 - Warranty exclusions
The warranty is void in the cases listed below, by way of example
but not limited to:
a) Damage caused by impacts or extraordinary natural causes
(lightning, floods, earthquakes, hail, etc.).
b) Damage due to work done by persons or technicians not
authorised by Corradi Srl.
c) The voltage has a variability greater or lower than 5% of the rated
value (standard CEI 2-3 July 1988).
Art. 7 - Warranty duration
The warranty on aesthetic defects is valid for 1 month from the date
of work completion, in which the product installation is completed.
The responsibility for hidden defects is limited, in any case, to the
following periods starting from the date of work completion:
n
Aluminium: 120 months
n
Fabrics (excluding Cristal), wood, operating mechanisms: 60
months.
n
Electronic components, Cristal fabric: 24 months.
n
Manual operating mechanisms: 60 months.
n
Motors and electric components: 60 months.
The warranty is void if the product is subjected to any kind of work
done by the Customer or a third party, not by an Authorised Retailer.
Art. 8 - Claims
Notwithstanding the rights acknowledged to the consumer by the
Consumer Code relating to the legal warranty for defects by the
Retailer, in case of sale not to the end user the buyer must inspect
the purchased products immediately upon delivery and report any
actual or alleged fault, malfunction or presumed lack of quality or
condition of the good to Corradi Srl through the Retailer no later
than 8 days from delivery of goods to the buyer.
Claims must be submitted, under penalty of being declared null
and void, to Corradi Srl exclusively in writing by registered mail
with acknowledgement of receipt or using the procedure available
on the www.corradi.eu website in the area reserved for Retailers,
providing photographic evidence of the product's defect.
The claim and warranty terms are those indicated below
n
For the warranty against defects that render the product lacking
in the promised quality, unsuitable for use or that diminish its
value, under penalty of forfeiture a claim should be sent to
Corradi Srl within eight days from delivery or from the discovery
of hidden defects and the relevant action is time-barred one year
after delivery
n
For the warranty against defects that affect the correct operation
of the product, under penalty of forfeiture a claim should be sent
to Corradi Srl within 30 days from delivery of the product and the
relevant action is time-barred six months after discovery.
Expressly excluded is any right of recourse of the final seller with
regard to Corradi Srl as per art. 131 of ITALIAN LEGISLATIVE DECREE
NO. 206/2005.
Art. 9 - Territorial extension of the warranty
The warranties set forth above will be effective only in the country
in which the Customer has its registered office, to the exclusion of
every other nation in which the Customer, directly or indirectly, will
sell, install, grant on loan the product supplied by Corradi Srl.
