16
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
The induction hob
makes a low
humming noise when
used on
a high heat setting.
This is caused by the
technology
of induction cooking.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming
from the induction
hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned
the
induction hob off.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while
the fan is running.
Pans do not become
hot and appears in
the display.
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot
detect the pan because it is too
small for the cooking zone or
not properly centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the
right cookware’.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
The induction hob or a
cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits
in the cooking timer
display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Failure Display and Inspection
If an abnormality comes up, the induction hob will enter the protective state
automatically and display corresponding protective codes: