Victor Garden Tools
TROUBLESHOOTING
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Mower fails to start
1. Battery flat
1. Recharge battery
2. Battery is not fitted correctly
2. Check the battery is correctly fitted and fully pushed down
3. Protective cut-out operated
3. Press reset button down
4. Faulty switch
4. Press the safety button (2) FIRST and then pull the lever switch
(3) back, not at the same time
Does not cut grass
1. Poor blade adjustment
1. Tighten blade – see blade cutting adjustment
Stalls frequently
1. Poor blade adjustment
2. Grass caught around blades
2. Tighten blade – see blade cutting adjustment
2. Remove any grass or debris that may be jamming the blade
Low cutting time
1. Battery flat
1. Recharge battery for 24 hours
2. Blade too tight or dirty
2. Adjust blade or clean blade, oil blade and bearings
3. Guard has build up of debris
3. Clean guard
4. Grass thick, long, or wet
4. Adjust to higher cut height, wait for dry conditions
5. Cutting height too low.
5. Set to higher cut height
Reset button operates frequently
1.Motor overloaded
1. Adjust cutting height to a higher setting and take a lighter cut
2. Blade jammed
2. Push the mower more slowly
3. Check blade is correctly adjusted so grass is cut cleanly
4. Remove any grass/debris that may be causing a jam
Battery flat and will not recharge
1. Faulty charger
1. If the charger does not get warm then charger has fault. If
charger gets warm then fault with battery. Call customer service
helpline
2. Battery stored for long time without
2. Replacement battery
being charged
Excessive noise
1. Blade and bearing require lubrication
1. Apply oil or lubricating spray to blade and bearing
2. Blade too tight
2. Adjust blade