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Troubleshooting
If the dishwasher is not functioning properly, before
calling the Helpline, please check the following:
The dishwasher does not start
Have you checked whether:
• The plug is pushed firmly into the outlet socket.
• The mains electrical supply is switched on.
• The door is properly closed.
• The Power button is in the OFF position.
• The water supply is turned on.
The dishwasher does not take in
water
Have you checked whether:
• The water to the appliance is turned on and the
hose is properly connected.
• The mains water supply is turned on and is of
sufficient pressure.
• The water supply hose is not crimped or bent.
• The water supply filter is not clogged (if fitted).
The dishes are not cleaned properly
Have you checked whether:
• The wrong programme has been selected.
• Dishwasher has not been loaded correctly.
• Spray arm is obstructed by utensils or dishes.
• Wrong quantity of detergent has been used.
• Rinse aid is empty.
The dishwasher does not drain
properly
Ensure that the drain hose is not crimped or bent.
Note: The dishwasher is designed to detect an
overflow. When this happens the circulation pump
turns off and the drain pumps takes over. If this
happens turn off the mains supply to the machine,
isolate it from the water supply and contact the
Helpline 0870 241 3029.
Limescale deposits or a white film
forms on the dishes
Have you checked whether:
• The lid to the salt container is closed properly.
• The rinse aid dosage is correct.
If, despite all these checks the dishwasher still
does not function and/or the problem persists,
contact the Helpline 0844 871 0011 with the
following information:
• The nature of the problem.
• The model Type Number (Mod...) and the Serial
Number (S/N...). These are indicated on a plate
located on the side of the inner part of the door.
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