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Problem
Possible cause
Remedy
No operation of unit
Faulty plug, fuse or wiring
Check fuse, plug or wiring
Abnormal noise and vibration
Appliance not level
Adjust feet to level the unit
Temperature in freezer not
No power
Check fuse in plug
cold enough
Door is open for too long
Do not open door
needlessly
Temperature control not correctly
Turn control to higher
set
setting
The motor is on for long periods
Door left open
Ensure nothing is
preventing the door from
closing
Airflow restricted around appliance
Improve ventilation
Large quantity of fresh food loaded
–
Hot weather
–
Frequent opening of door
Avoid unnecessary opening
of door
Temperature controls not correctly set
See section on ‘Controls’
and ‘Using the freezer’
Initial switch on after defrosting
Thick frost forming on back wall
Temperature control not correctly set
See section on ‘Using the
of freezer
freezer’
Door is not closed
Check for any obstruction
Hot weather
–
Frequent opening of freezer door
Avoid unnecessary opening
or door
Excessive moisture
–
Troubleshooting
