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Trouble shooting
Problem Possible cause Solution
Excessive vibration. The appliance is not installed
properly on the brackets.
Take down the appliance and check
it is properly fixed.
The fan blade is damaged.
Switch off the appliance. Repair to
be carried out by qualified service
personnel only.
The fan motor is not fixed tightly.
The light is on, but the
fan does not work.
The fan blade is jammed.
The motor is damaged.
Both the light and
motor do not work.
Light bulb blown. Replace with a bulb of the
correct rating.
Power connection loose. Check power supply.
Suction
performance reduced.
Speed may be too low. Select a higher speed.
Aluminium filters
are dirty.
Clean the aluminium filters. (See
Care and maintenance section).
Top vent might be
obstructed.
Clear any obstruction.
Optional vent kit might be twisted. Ensure that the vent kit
is fitted according to the
manufacturer’s instructions.
The installation may not comply with
the manufacturers instructions.
The vent hose should be correct
diameter throughout with no
reductions or restriction.(See
installation section).
Works normally but
cooking smells linger.
Carbon filter is not fitted in
recirculation mode or is full
of grease.
Fit carbon filter or replace the
carbon filter (See Care and
maintenance section).
This appliance respects laws of the suppression of radio interference. As the Manufacturer has
a policy of continuous product improvement, it reserves the right to adapt and carry out any
modification considered necessary without prior warning.
Kingfisher International Products Limited, 3 Sheldon Square, London, W2 6PX, United Kingdom
Commercial guarantee
We take special care to select high quality materials and use manufacturing techniques that allow
us to create ranges of products incorporating design and durability. That’s why we offer a 24 months’
guarantee against manufacturing defects on our telescopic hood.
This telescopic hood is guaranteed for 24 months from the date of purchase, if bought in store, or
delivery, if bought online, for normal (non-professional or commercial) household use. You may only
make a claim under this guarantee upon presentation of your sales receipt or purchase invoice.
Please keep your proof of purchase in a safe place.
The guarantee covers all parts and labour costs associated with the repair of the telescopic hood if
it is found to be defective due to faulty materials or workmanship within 24 months from the date of
purchase or delivery subject to the exclusions set out below and provided it was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance
with the information contained in the user manual. This guarantee does not cover defects and
damage caused by normal wear and tear of telescopic hood and damage that could be the result of
improper use, faulty installation, storage or assembly, neglect, accident, modification of the product,
consumable items such as carbon filters and bulbs.
ATL10384 000000010_62C50CM SS Telescopic Hood 3mm Rb.indd 6 17/05/2017 14:28