September 10, 2020 | 296742-ENG R00 iii
SERVICE & TECHNICAL SUPPORT
Before contacting Conviron, please check the following:
•
Read this document and the accompanying control system manual in their entirety
before attempting to operate the chamber.
•
If you are having a problem using your cabinet(s), pay particular attention to the
relevant section and the pertinent information in this manual, and use the information to
diagnose and correct the problem.
•
If the problem persists and/or you require additional assistance please collect the
following information prior to contacting Conviron:
•
The serial number of the cabinet, located on the rating plate on the rear of the
chamber.
•
The software version of the control system. Instructions for obtaining the software
version of your control system are provided in the control system operator
manual.
•
A description of the problem.
•
A description of what you were doing before the problem occurred.
Head Office
Technical Services
Conviron
590 Berry St.
Winnipeg, Manitoba,
Canada R3H 0R9
Please visit www.conviron.com/contact-us for global service contact information.
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