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2 years against all defects / 10 years on the heating element.
Please keep your purchase and/or installation invoice.
Warranty
SERVICE CENTERS:
To find the nearest Service Center, visit our website
(www.convectair.ca)
or
contact CONVECTAIR customer service at the following number:
1 800 463-6478
The Manufacturer warrants the convector heater and components of the enclosed product
against any defect in material or workmanship for a period of two years from the date of purchase,
with the exception of the elements which are warranted to be free from defect in material and
workmanship for ten years. In full satisfaction of any claims under this Warranty the Manufacturer
will repair or replace without charge, in its factory or in the field as it alone may decide, any parts
which in its opinion are defective.
The Manufacturer shall not be responsible for any transportation or shipping costs in relation to
such repair or replacement except as specifically assumed by it. Misuse of this product or repairs
by persons other than the Manufacturer’s authorized personnel without the Manufacturer’s
written approval, will void this Warranty.
This Warranty is in lieu of all other warranties or conditions whether expressed or implied
including but not limited to those of merchantability or fitness for purpose and shall constitute the
sole remedy of the Purchaser and the sole liability of the Manufacturer in respect of the sale of
the product, whether in the nature of breach or breach of fundamental term, or of negligence or
otherwise.
The Manufacturer shall not be liable for any special, indirect or consequential damages or for any
damages resulting from removal or replacement of a convector heater subject to warranty claim
without the Manufacturer’s authorization.
Any claims under this Warranty must be submitted in writing to the Service Manager, Glen
Dimplex Americas Ltd., 1367 Industrial Rd., Cambridge, Ontario N3H 4W3, Canada.
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