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Control4 CORE 1 Controller

Installation Guide

Supported model

•  C4-CORE1 

Control4 CORE 1 Hub & Controller

Introduction

Designed for an exceptional family room entertainment experience, the Control4®  
CORE 1 Controller does more than automate the gear around your TV; it is the ideal smart 
home starter system with entertainment built in.  

The CORE 1 delivers a beautiful, intuitive, and responsive on-screen user interface with 
the ability to create and enhance the entertainment experience for any TV in the house. 
The CORE 1 can orchestrate a wide range of entertainment devices including Blu-ray 
players, satellite or cable boxes, game consoles, TVs, and virtually any product with 
infrared (IR) or serial (RS-232) control. It also features IP control for Apple TV, Roku, 
televisions, AVRs, or other network-connected devices, as well as secure wireless Zigbee 
control for lights, thermostats, smart locks, and more. 

For entertainment, the CORE 1 also includes a built-in music server that allows you to 
listen to your own music library, stream from a variety of leading music services, or from 
your AirPlay-enabled devices using Control4 ShairBridge technology.

Box contents

The following items are included in the CORE 1 controller box:

•  CORE 1 controller

•  AC power cord

•  IR emitters (2)

•  Rubber feet (2, pre-installed)

•  External antenna (1 for Zigbee) 

Accessories available for purchase

•  CORE 1 Wall-Mount Bracket (C4-CORE1-WM) 

•  Control4 1U Rack-Mount Kit, Single/Dual Controller (C4-CORE1-RMK)

•  Control4 3-Meter Wireless Antenna Kit (C4-AK-3M)

•  Control4 Dual-Band Wi-Fi USB Adapter (C4-USBWIFI OR C4-USBWIFI-1)

•  Control4 3.5 mm to DB9 Serial Cable (C4-CBL3.5-DB9B)

Requirements and specifications

Note: 

We recommend using Ethernet instead of Wi-Fi for the best network 

connectivity. 

Note: 

The Ethernet or Wi-Fi network should be installed before starting the 

CORE 1 controller installation. 

Note: 

The CORE 1 requires OS 3.3 or newer. 

Composer Pro software is required to configure this device. See the 

Composer Pro User 

Guide 

(

ctrl4.co/cpro-ug

) for details.

Warnings

Caution! 

To reduce the risk of electrical shock, do not expose this apparatus to 

rain or moisture.

AVERTISSEMENT !

 Pour réduire le risque de choc électrique, n’exposez pas cet 

appareil à la pluie ou à l’humidité.

Caution! I

n an over-current condition on USB, the software disables the 

output. If the attached USB device does not appear to power on, remove the 
USB device from the controller.

AVERTISSEMENT ! Dans une condition de surintensité sur USB ou sortie de 
contact le logiciel désactive sortie. Si le périphérique USB ou le capteur 
de contact connecté ne semble pas s’allumer, retirez le périphérique du 
contrôleur.

Specifications

Inputs / Outputs 

Video out

1 video out—1 HDMI

Video

HDMI 2.0a; 3840x2160  @ 60Hz; HDCP 2.2 and HDCP 1.4

Audio out

2 audio out—1 HDMI and 1 digital coax

Audio playback formats

AAC, AIFF, ALAC, FLAC, M4A, MP2, MP3, MP4/M4A, Ogg 
Vorbis, PCM, WAV, WMA

High-resolution audio playback

Up to 192 kHz / 24 bit

Network

Ethernet

2 10/100/1000BaseT compatible ports—1 PoE+ in and  
1 switch network port

Wi-Fi

Optional Dual-Band Wi-Fi USB Adapter   
(2.4 GHz, 5 Ghz, 802.11ac/b/g/n/a)

Zigbee Pro

802.15.4

Zigbee antenna

External reverse SMA connector

USB port

1 USB 3.0 port—500mA

Control

IR out

4 IR out—5V 27mA max output

IR capture

1 IR receiver—front, 20-60 KHz

Serial out

2 serial out (shared with IR out 1 and 2)

Power

Power requirements

100-240 VAC, 60/50Hz or PoE+

Power consumption

Max: 18W, 61 BTUs/hour
Idle:  9W, 30 BTUs/hour

Other

Operating temperature

32˚F 

~

 104˚F (0˚C 

~

 40˚C)

Storage temperature

4˚F 

~

 158˚F (-20˚C 

~

 70˚C)

Dimensions (H × W × D)

1.16 × 7.67 × 5.2" (29.5 × 195 × 132 mm)

Weight

1.5 lb (0.68 kg)

Shipping weight

2.3 lb (1.04 kg)

Additional resources

The following resources are available for more support.

•  Control4 CORE series help and information: 

ctrl4.co/core

•  Snap One Tech Community and Knowledgebase: 

tech.control4.com

 

•  Control4 Technical Support: 

ctrl4.co/techsupport

•  Control4 website: 

www.control4.com

If using AC power, connect the power cord to the controller’s power port and then 
into an electrical outlet.

Connecting the IR ports/serial ports (optional)

The controller provides four IR ports, and ports 1 and 2 can be reconfigured 
independently for serial communication. If not used for serial, they can be used for IR. 
Connect a serial device to the controller using the Control4 3.5 mm-to-DB9 Serial Cable 
(C4-CBL3.5-DB9B, sold separately). 

The serial ports support baud rates between 1200 to 115200 baud for odd and even 
parity. The serial ports do not support hardware flow control.

See Knowledgebase article #268 (

ctrl4.co/contr-serial-pinout

) for pinout diagrams.

To configure a port for serial or IR, make the appropriate connections in your 
project using Composer Pro. See the 

Composer Pro User Guide

 for details.

Note: 

The serial ports can be configured as straight-through or null with 

Composer Pro. Serial ports by default are configured straight-through and 
can be changed in Composer by selecting 

Null Modem Enabled (SERIAL 1  

or 2)

.

Setting up IR emitters

Your system may contain third-party products that are controlled through IR commands. 

Connect one of the included IR emitters to an 

IR OUT

 port on the controller.

Place the stick-on emitter end onto the IR receiver on the Blu-ray player, TV, or other 
target device to emit IR signals from the controller to the target device.

Setting up external storage devices (optional)

You can store and access media from an external storage device, for example, a network 
hard drive or USB memory device, by connecting the USB drive to the USB port and 
configuring or scanning the media in Composer Pro.

Note: 

We support only externally powered USB drives or solid state USB sticks. 

Self-powered USB drives are not supported. 

Note: When using USB storage devices on an CORE 1 controller, you can use 
only one partition with a 2 TB maximum size. This limitation also applies to the 
USB storage on other controllers.

Composer Pro driver information

Use Auto Discovery and SDDP to add the driver to the Composer project. See the 

Composer Pro User Guide 

(

ctrl4.co/cpro-ug

) for details.

OvrC setup and configuration

OvrC gives you remote device management, real-time notifications, and intuitive 
customer management, right from your computer or mobile device. Setup is  
plug-and-play, with no port forwarding or DDNS address required. 

To add this device to your OvrC account:

Connect CORE 1 controller to the Internet.

Navigate to OvrC (

www.ovrc.com

) and log in to your account.

Add the device (MAC address and Service Tag numbers needed for authentication).

Front view

Activity LED

—The Activity LED shows when the controller is streaming audio.

IR window

—IR receiver for learning IR codes.

Caution LED

—This LED shows solid red, then blinks blue during the boot process. 

Note: 

The Caution LED blinks orange during the factory restore process. See 

“Reset to factory settings” in this document.

Link LED

—The LED indicates that the controller has been identified in a Control4 

project and is communicating with Director.

Power LED

—The blue LED indicates that AC power is present. The controller turns on 

immediately after power is applied to it.

Back view

Power port—

AC power connector for an IEC 60320-C5 power cord.

IR OUT/SERIAL

—3.5 mm jacks for up to four IR emitters or for a combination of IR 

emitters and serial devices. Ports 1 and 2 can be configured independently for serial 
control (for controlling receivers or disc changers) or for IR control. See “Connecting 
the IR ports/serial ports” in this document for more information.

USB—

One port for an external USB drive (such as a USB stick formatted FAT32). See 

“Setting up external storage devices” in this document.

DIGITAL AUDIO

—Outputs audio (AUDIO OUT) shared from other Control4 devices or 

from digital audio sources (local media or digital streaming services).

HDMI OUT

—An HDMI port to display navigation menus. Also an audio out over HDMI.

ID button and RESET

—ID button is pressed to identify the device in Composer Pro. The 

ID button on the CORE 1 is also an LED that displays feedback useful during a factory 
restore. The RESET pinhole is used to reset or factory restore the controller.

ENET OUT

—RJ-45 jack for Ethernet out connection. Acts as a 2-port network switch 

with ENET/POE+ IN jack.

ENET/POE+ IN

—RJ-45 jack for a 10/100/1000BaseT Ethernet connection. Also can 

power the controller with PoE+.

ZIGBEE

—Antenna connector for the Zigbee radio.

Installation instructions

To install the controller:

Ensure that the home network is in place before starting system setup. An Ethernet 
connection to the local network is required for setup. The controller requires a 
network connection to use all of the features as designed. After initial configuration, 
Ethernet (recommended) or Wi-Fi (with an optional adapter) can be used to 
connect the controller to web-based media databases, communicate with other IP 
devices in the home, and access Control4 system updates.

Mount the controller near the local devices you need to control. The controller can 
be hidden behind a TV, mounted on a wall, installed in a rack, or placed on a shelf. 
The CORE 1 Rack Mount Kit is sold separately and is designed for easy installation of 
up to two CORE 1 controllers side by side in a rack. The CORE 1 Wall-Mount Bracket 
is sold separately and designed for easy installation of the CORE 1 controller behind 
a TV or on the wall. 

Attach antenna to the 

ZIGBEE

 antenna connector.

Connect the controller to the network.

•  Ethernet

—To connect using an Ethernet connection, connect the network cable 

into the controller’s RJ-45 port (labeled 

ENET/POE+ IN

) and into the network port 

on the wall or at the network switch. 

•  Wi-Fi

—To connect using Wi-Fi, first connect the unit to Ethernet, connect the 

Wi-Fi adapter to the USB port, and then use Composer Pro System Manager to 
reconfigure the unit for Wi-Fi. 

Connect system devices. Attach IR and serial devices as described in “Connecting 
the IR ports/serial ports” and “Setting up IR emitters.”

Set up any external storage devices as described in “Setting up external storage 
devices” in this document.

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