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MOST RECENT VERSION
ctrl4.co/
core1-ig
200-00724-A
2022-05-
31
DH
A
Troubleshooting
Reset to factory settings
Caution!
The factory restore process will remove the Composer project.
To restore the controller to the factory default image:
1
Insert one end of a paper clip into the small hole on the back of the controller
labeled
RESET
.
2
Press and hold the
RESET
button. The controller resets and the
ID
button changes
to solid red.
3
Hold the button until the
ID
flashes double orange. This should take five to seven
seconds. The
ID
button flashes orange while the factory restore is running. When
complete, the
ID
button turns off and the device power cycles one more time to
complete the factory restore process.
Note:
During the reset process, the
ID
button provides the same feedback as
the Caution LED on the front of the controller.
Power cycle the controller
1
Press and hold the
ID
button for five seconds. The controller turns off and back on.
Reset the network settings
To reset the controller network settings to the default:
1
Disconnect power to the controller.
2
While pressing and holding the
ID
button on the back of the controller, power on the
controller.
3
Hold the
ID
button until
ID
button turns solid orange and the Link and Power LEDs
are solid blue, and then immediately release the button.
Note:
During the reset process, the
ID
button provides the same feedback as
the Caution LED on the front of the controller.
LED status information
Just powered on
Boot started
Boot complete
Network reset check
Factory restore underway
Connected to Director
Playing audio
Updating
Update error
No IP address
—Flashing LED —Solid LED
Activity
Caution
Link
Power
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