Continental Warranty Procedure
Our warranty is 1 year on parts and labor, and 5 years on the compressor from date
of original installation on any unit installed after January 1, 1999. Any unit installed
before January 1, 1999 has a warranty of 90 days labor, 1 year parts and 5 years
on the compressor, from the date of installation.
Please consult factory before any warranty service work. We will issue a 4 digit
work authorization # to put on the service invoice for payment.
Exceptions will
be made.
Example; after hours, you must contact the factory at 1-800-523-7138
at extension 113 or 134. Provide the model and
serial number
, place of business,
where the unit is located and if possible the installation date. Contact the factory
the following business day during normal business hours 8 A.M. to 5 P.M. Eastern
time.
**Not covered under warranty are temperature adjustments, calibration, leveling,
dirty condensers, any preventive maintenance and any mis-application i.e. not
enough ventilation.
Consult factory for any parts needed under warranty. We will issue a 4 digit
return goods authorization# (RGA#) to put on the outside of the box to return
to the factory, freight prepaid.
Exceptions will be made.
If you use a part from
your truck stock, we can replace it with our own part.
31
