EN-37
VII. TROUBLE SHOOTING
Before calling the after-sales service, consult this list.
Problem
Possible cause
Solution
No display on
the billboard.
The power plug of the
device is not inserted
correctly into the wall
outlet. The fuse of the
household power supply is
not engaged.
Check if there is power; the
fuse must be on.
Alarm
The door is slightly open or
has not been closed for
more than a minute.
Close the door completely.
The compressor
does not work
It is in defrost mode.
The power supply is not
properly connected.
This is normal in case of
defrosting.
Check that the power
supply is correctly
connected.
The compressor
runs for a long
time
The refrigerator has been
recently disconnected for a
period of time;
Too many fresh or hot
foods have been
introduced into the
refrigerator;
Doors are opened too
frequently or for too long.
It takes a few hours in the
refrigerator to cool
completely;
Hot foods will operate the
refrigerator longer until the
desired temperature is
reached;
A warm air intake in the
refrigerator makes it work
longer. Open the door less
frequently.
Vibration noise The soil is not regular or it
is fragile;
Objects placed on the
refrigerator vibrate;
The refrigerator touches
the wall or closet.
Make sure that the floor is
level and that it can support
the refrigerator properly;
Remove the objects;
Move the refrigerator so
that it does not touch the
wall or cabinet.
For any other problem occurring on your device: contact the After-Sales Service.