10
Connex SolarPro
Description
Device status
Action/Remarks
ADR
Device must be paired,
permissions and phone setting set
When an authorised smartphone is detected in the vehicle,
Microtag
will automatically
connect with the app. You’ll receive a push notification as well as a beeping sound. Once
you’ve connected, the protection will be activated, and you’ll be able to track your mileage.
Add Drivers
Mobile app active
To invite additional drivers, go to the app’s driver page and click
“New Driver”
. SMS will be
used to send credentials. After pairing, each driver will be able to take advantage of road
safety features.
bCall - request for roadside
assistance
Device must be paired,
permissions and phone setting set
Hold down the button for
2 seconds
.
Microtag
will begin to beep for
15 seconds
. Our 24/7
SOC
will contact you and assist you immediately. To cancel the alert, hold down the button
for
2 seconds
before the beeping stops.
Smartphone distraction alert
Device must be paired,
permissions and phone setting set
One of the leading causes of accidents worldwide is texting while driving.
Microtag
will
sound Real Time beeping alerts to notify drivers about unsafe events, prevent phone
distraction, and keep all passengers safe when the phone is picked up and used while driving
(This feature can be turned ON/OFF).
Battery replacement
Device Battery low
When the
Microtag
battery runs low, you will receive a push notification. For battery
replacement, purchase a
CR2032
coin battery, pull the
Microtag
’s side slot, replace with the
new battery and push the slot back in. Press the
Microtag
button until it beeps 3 times to
turn it
ON
.
Microtag
Our system is designed to perform periodical automatic health checks on all the devices. In case of a health check failure alert or low battery alert, you will receive a
push notification. For low battery alert, please refer to the ‘Battery replacement’ section. For health check failure alert, you are required to call SOC at
+603 5888 0000
soonest possible or go to the nearest
authorised centre
to make arrangements for your vehicle to be checked.
Any delays to troubleshoot the unit may affect the provision of SVR and/or eCall services. In case of non-recovery, your Theft Compensation will not be valid.
i
Important
