IMS0002/0797
S
ERVICE
I
NFORMATION
A
PPENDIX
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Conair has made the largest investment in customer sup-
port in the plastics industry. Our service experts are avail-
able to help with any problem you might have installing
and operating your equipment. Your Conair sales represen-
tative also can help analyze the nature of your problem,
assuring that it did not result from misapplication or
improper use.
To contact Customer Service personnel, call:
From outside the United States, call:
814-437-6861
You can commission Conair service personnel to provide
on-site service by contacting the Customer Service
Department. Standard rates include an on-site hourly rate,
with a one-day minimum plus expenses.
If you do have a problem, please complete the
following checklist before calling Conair:
❒
Make sure you have all model, serial and parts list
numbers for your particular equipment. Service
personnel will need this information to assist you.
❒
Make sure power is supplied to the equipment.
❒
Make sure that all connectors and wires within
and between control systems and related
components have been installed correctly.
❒
Check the troubleshooting guide of this manual
for a solution.
❒
Thoroughly examine the instruction manual(s)
for associated equipment, especially controls.
Each manual may have its own troubleshooting
guide to help you.
❒
Check that the equipment has been operated as
described in this manual.
❒
Check accompanying schematic drawings for
information on special considerations.
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ONTACT
C
USTOMER
S
ERVICE
Additional manuals and
prints for your Conair
equipment may be
ordered through the
Customer Service or
Parts Departments for a
nominal fee.
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