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The latest information about
solving problems with your
iPAQ Connection Point can
be found on the iPAQ
Connection Point Web site:

www.compaq.com/
connectionpoint

Did you know ...

This chapter provides possible solutions to problems you may
encounter with the installation or operation of your iPAQ
Connection Point. The left column presents some of the common
problems. Possible causes and solutions appear in the middle and
right columns.

Read the following descriptions and solutions,

and visit our Web site for more information:

www.compaq.com/connectionpoint

4

Need Some Help?

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Содержание iPAQ Connection Point CP-1

Страница 1: ...F THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGE...

Страница 2: ......

Страница 3: ...this iPAQ Connection Point User Guide 1 3 Text Conventions 1 4 Symbols and Graphics Used 1 4 Where Can I Find Information 1 5 Enhancing Your iPAQ Connection Point 1 5 Safety 1 6 Safety Advice 1 6 Chapter 2 iPAQ Connection Point 2 1 What Do You Get 2 2 iPAQ Connection Point Hardware 2 2 Indicator Lights 2 3 Ports on Your iPAQ Connection Point 2 4 Contents ...

Страница 4: ...Users 2 8 First 90 Days Free LiveSecurity Subscription 2 9 Add On Features and Services 2 10 Optional Software Features 2 10 LiveSecurity Subscription 2 10 Additional User Licenses 2 10 Web Filtering or Blocking 2 11 Virtual Private Networking 2 12 Chapter 3 iPAQ Connection Point Installation 3 1 What Do You Need 3 2 Installation Requirements 3 2 Location of the Unit 3 3 Where Should the iPAQ Conn...

Страница 5: ... GUIDE CONTENTS iii Chapter 4 Need Some Help 4 1 Chapter 5 Telecom Network Approvals 5 1 U S Regulations Governing the Use of Modems 5 2 Ringer Equivalence Number 5 2 Telephone Consumer Protection Act of 1991 5 3 Glossary Index ...

Страница 6: ...CONTENTS iv IPAQ CONNECTION POINT USER GUIDE ...

Страница 7: ...age their home or small office network The iPAQ Connection Point will be the focal point of your network providing broadband or V 90 Internet connectivity and acting as the link between all your networked devices It also maintains a firewall between your network and the world of the Internet The firewall provides a layer of security from hackers About This Guide 1 2 Who Should Read This Guide 1 3 ...

Страница 8: ...plemented on your home or small business network Install the iPAQ Connection Point Solve problems if they occur This guide explains how to use the iPAQ Connection Point The topics include Installing the iPAQ Connection Point hardware Troubleshooting Glossary About This Guide For the latest information about your iPAQ Connection Point visit our Web site www compaq com connectionpoint See also ...

Страница 9: ... find other sources of information Who Should Read This Guide Using this iPAQ Connection Point User Guide This easy to scan guide helps you find information quickly You can see at a glance how the information is organized The left column lists major topics It explains what the topic is and why it is important to you This column also lists important warnings useful tips and directs you to additiona...

Страница 10: ... and symbols have special meaning in this guide Failure to follow directions may result in bodily harm or loss of life Understanding the background or concept may help you solve a problem Helpful hints make using the iPAQ Connection Point easier and faster Another document or another page in this document has related information Caution Failure to follow directions may result in damage to equipmen...

Страница 11: ...lable around the clock no matter where you are As you explore the Internet go to the following address for information about additional products and services www compaq com athome Did you know Where Can I Find Information Enhancing Your iPAQ Connection Point You can expand the iPAQ Connection Point functionality with upgrades such as additional user licenses Web site filtering and blocking and mor...

Страница 12: ...l shorts shocks or fires Use a surge protector to regulate the flow of electricity to your network devices the iPAQ Connection Point computers modems printers speakers and monitors For more safety and comfort information visit our Web site www compaq com comfortguide Caution During an electrical storm it is recommended that you disconnect all outside services from the computer and from the network...

Страница 13: ...nnection Point provides broadband or V 90 Internet connectivity to all computers on your network through a single compatible Internet service provider ISP connection and also provides firewall protection for your network from the Internet Some ISPs such as America Online and CompuServe may not be compatible Please check www compaq com connectionpoint for more information What Do You Get 2 2 iPAQ C...

Страница 14: ...sections provide a brief introduction to the basic hardware and pre installed software that make up your iPAQ Connection Point When the iPAQ Connection Point is removed from the carton it is ready for use The device can be placed in any unobtrusive out of the way spot in your home or small office It also comes with a wall mount bracket so you can even hang it on a wall Complete installation inform...

Страница 15: ...linking indicates activity 2 Wired network Steady indicates an Ethernet and or HomePNA network connection Blinking indicates activity 3 Internet connection Steady indicates an Internet connection Blinking indicates activity 4 Power Ÿ Steady indicates power on Blinking indicates power on self test What Do You Get continued The bezel in the front of the iPAQ Connection Point contains indicator light...

Страница 16: ...rnet type connector used for broadband Internet connection 6 A C input Power adapter connector What Do You Get continued There are two different types of connectors used on your iPAQ Connection Point RJ11 which is the type commonly used for telephone lines including HomePNA networking and RJ45 which is used for Ethernet connections and is larger Local Area Network LAN is a set of connected compute...

Страница 17: ...s operating systems only DHCP Client Server Dynamic Host Configuration Protocol DHCP enables a DHCP server to assign unique Internet Protocol IP addresses to all the devices on your network This feature enables the network to manage itself The Network Address Translation NAT functionality of the DHCP server also enables the devices on your network to communicate with the Internet through a single ...

Страница 18: ...with a single IP address that represents your entire local network to the Internet When a network request is received the iPAQ Connection Point remembers which device made the request The IP address for the incoming data is then replaced with the local IP address for the device that requested the data If the incoming data was not requested by a network device the data is blocked iPAQ Connection Po...

Страница 19: ...ess by the iPAQ Connection Point DHCP server If you send a request over the Web such as when your browser performs a search the IP address of the local device making the request is replaced with the IP address that identifies your local network to the Internet When the requested data arrives the iPAQ Connection Point sends the information to the network device that made the request iPAQ Connection...

Страница 20: ...nected to the Internet whenever the system is powered on Home Networking Your iPAQ Connection Point supports many popular home networking types including HomeRF wireless home phoneline and Ethernet networking You may mix all three network types seamlessly Easily enjoy simultaneous Internet access file and printer sharing and head to head gaming from any computer in your home Software License for F...

Страница 21: ...icles which can help you configure your network Web Activity Tracking monitors Web browsing activity Network event log archives for your firewall stored at the LiveSecurity Web site Regularly scheduled e mail with Tips and Tricks for registered users Virus warnings and security alerts e mailed to you as they become necessary iPAQ Connection Point Functionality continued The first 90 days of LiveSe...

Страница 22: ...f the 90 day free trial period WatchGuard offers subscriptions for the full LiveSecurity service Additional User Licenses iPAQ Connection Point comes with five user licenses Registered users can upgrade their user license accounts in blocks of five accounts to a maximum of 50 users Add On Features and Services You can enhance the basic functionality that comes with your iPAQ Connection Point by or...

Страница 23: ... or Blocking The WatchGuard WebBlocker can be programmed to permit or deny to specific users access to web servers that provide unwanted content The WatchGuard WebBlocker organizes Web servers into content categories including violence profanity nudity and gambling The WatchGuard WebBlocker allows you to set specific access privileges for each local network user giving you control over his or her ...

Страница 24: ...ent allows you to download software that lets you access your network from an offsite device over the Internet You have protected access to your network resources application and data on a secure trusted network Add On Features and Services continued iPAQ Connection Point uses the IPSec VPN standard to implement the Virtual Private Networking feature The IPSec standard focuses on the security that...

Страница 25: ...he iPAQ Connection Point includes considering your operating system and network type s and then tailoring the installation process to meet your needs A detailed installation wizard is provided on the iPAQ Connection Point Web site Preliminary steps for installing your new iPAQ Connection Point device are provided in this chapter This section explains how to obtain specific installation information...

Страница 26: ...00 Linux or another managed platform you must be logged on with administrator rights privileges in order to make the necessary setting changes Internet Connection Cable Needed Modem Needed V 90 Phone cable None built in V 90 modem Broadband Ethernet cable DSL or cable modem Home Network Type Cable Needed NIC Needed HomeRF None Wireless NIC HomePNA Phone cable for each device HPNA NIC Ethernet one ...

Страница 27: ...ised not to place it in an attic The unit should be near a power outlet and near your Internet connection If your network includes Home Phoneline networking place the unit near a telephone jack If your network includes HomeRF networking the unit should be located within the range of all wireless devices typically 150 feet 46 meters and the built in antenna should be in the up position Location of ...

Страница 28: ...uded that are appropriate for the type of wall You should secure at least one of the screws to a stud 3 Snap the unit into the bracket inserting the tab located near the back of the unit first 4 To remove the unit from the bracket press the tab on the underside of the bracket near the front of the unit and lift the unit off the bracket Location of the Unit continued Your iPAQ Connection Point come...

Страница 29: ...install From the iPAQ Connection Point Web site retrieve the installation procedure for your network type The Wizard will walk you through the entire installation process When prompted print or save a copy of the offline portion of this procedure After you complete the steps in the Wizard for each device on your network your setup is complete Setting Up The entire setup process for your iPAQ Conne...

Страница 30: ...3 6 IPAQ CONNECTION POINT INSTALLATION IPAQ CONNECTION POINT USER GUIDE ...

Страница 31: ...nt Did you know This chapter provides possible solutions to problems you may encounter with the installation or operation of your iPAQ Connection Point The left column presents some of the common problems Possible causes and solutions appear in the middle and right columns Read the following descriptions and solutions and visit our Web site for more information www compaq com connectionpoint 4 Nee...

Страница 32: ...r narrow RJ11 port on the iPAQ Connection Point If you are using Ethernet networking ensure that the correct cables are connected between the PC and the iPAQ Connection Point or between the PC the hub and the iPAQ Connection Point HomeRF security code Ensure that the security code on the iPAQ Connection Point internal configuration page and the code on the HomeRF client match Power to the iPAQ Con...

Страница 33: ... of IP addressing V 90 dialing problems Ensure that a phone cable is connected between the wall jack and the lower RJ11 port on the iPAQ Connection Point Check your iPAQ Connection Point dial up configuration page to verify the ISP access phone number and user name and password are correct Cabling Ensure all WAN cables are properly connected ISP is temporarily down Try to connect at a later time N...

Страница 34: ...4 4 NEED SOME HELP IPAQ CONNECTION POINT USER GUIDE ...

Страница 35: ...w compaq com and perform a site search for the words telecom network approvals If a selection is available for your product you may view and print the approval marks or numbers Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that violates the telecommunication regulations laws of that country In addition your modem may not fu...

Страница 36: ...r telephone line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area The REN for this device will not exceed 0 6 An FCC Compliant 6 position modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or to the premises wiring using a compatible 6 position modular jack which...

Страница 37: ... Customer Support Center and your nearest Compaq Authorized reseller in North America call 1 800 345 1518 or write Compaq Customer Support Center P O Box 692000 Houston Texas 77269 2000 Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile ma...

Страница 38: ...5 4 TELECOM NETWORK APPROVALS IPAQ CONNECTION POINT USER GUIDE ...

Страница 39: ...nsmission wires or cables or it may be artificially limited by communications standards baud The speed at which modems transfer data One baud is roughly equal to one bit per second It takes eight bits to make up one letter or character Modems rarely transfer data at exactly the same speed as their listed baud rate because of static telephone line conditions and data transfer overhead bps bits per ...

Страница 40: ...puters or devices that use those services This is most commonly used across networks These services can include access to databases printers files and so on See peer to peer networking crossover cable Special cables made to allow two devices to network together without requiring a hub They can also be used to connect a hub without an uplink or WAN port to a DSL or cable modem D DHCP Dynamic Host C...

Страница 41: ...nsfer Protocol Used to transfer files over a TCP IP network Internet UNIX and so on It includes functions to log onto the network list directories and copy files It can also convert between character codes G gateway Used to connect two or more networks together A residential gateway connects the WAN network outside the home to the LAN network inside the home G Lite DSL Also referred to as Universa...

Страница 42: ... Group An association of companies including Compaq working together to develop standard wireless networking technologies for homes and small businesses HTML HyperText Markup Language The standard language for documents designed for viewing on the Web with a browser They are easily identified by the file extension htm or html hub Generally a term used to describe a device that serves as the center...

Страница 43: ...r of the network This in turn allows for machines to have secure connections even though data travels across the Internet ISDN Integrated Services Digital Net work Communications protocols permitting telephone networks to carry data voice and other source material ISDN is a telephone network separate from that used in standard telephone service ISP Internet service provider A company that provides...

Страница 44: ...and modems network adapter A piece of hardware that is used to connect a computer to a network A network adapter may be a PCMCIA PC Card or a PCI card see network interface card or it may connect to a computer externally via a Universal Serial Bus USB or a parallel port NIC network interface card A piece of hardware that can be installed in your computer to enable it to connect to a network The NI...

Страница 45: ...PPP connections to be tunneled through an IP network creating a Virtual Private Network VPN It is used to secure Point to Point Protocol PPP connections over a TCP IP link R RJ11 connector The standard telephone line connector that plugs into a jack in the wall to receive phone service Also used to connect computers in a home phoneline network RJ45 connector The standard connector plug for Etherne...

Страница 46: ... port available on some hubs or routers that is set aside for connecting to other hubs routers or cable or DSL modems upstream The traffic on a network which goes from the endpoint your computer to the provider Sending an e mail message is upstream traffic See downstream URL Uniform Resource Locator The address your browser uses to locate a specific site on the World Wide Web such as http www comp...

Страница 47: ...nternet is a global WAN See LAN wireless networking A network without physical cabling Wireless networking encompasses different standards of which HomeRF is one In a wireless network data is passed between devices using radio frequencies WWW World Wide Web A system of servers that operate over the Internet A browser is used to follow hyperlinks within and between Web sites Documents formatted in ...

Страница 48: ...GLOSSARY 10 IPAQ CONNECTION POINT USER GUIDE ...

Страница 49: ...RJ45 2 4 telephone type 2 4 content blocking 2 11 CyberPatrol 2 11 D DHCP 2 5 DHCP server 2 5 Dial on Demand 2 8 service 2 5 Did you know notices defined 1 4 E electronic documents defined 1 4 F FCC rules 5 2 firewall 2 6 updates 2 9 H Home RF networking 3 3 I installation requirements 3 2 procedure for accessing from Web site 3 5 Internet connection 2 3 Internet Service Provider See also ISP IP a...

Страница 50: ... port A C input 2 4 LAN RJ11 2 4 LAN RJ45 2 4 WAN RJ11 2 4 WAN RJ45 2 4 printer requirements 3 2 protected access 2 12 purchase agreement 2 8 R Ringer Equivalence Number REN 5 2 RJ11 2 4 RJ45 2 4 S safety tips 1 6 security firewall 2 5 See also notices defined 1 4 server DHCP 2 5 software optional features 2 10 software license account 2 8 surge protector 1 6 T Telephone Consumer Protection Act of...

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