3-10
Troubleshooting
Solving Screen Problems
(Continued)
Problem
Possible Cause
Solution
The characters are dim.
The screen is too light or too
dark. The contrast and/or
brightness need to be adjusted.
•
Adjust the contrast using
the
Fn
+
<
or
>
keys.
•
Adjust the brightness
using the
Fn
+ arrow up
or
Fn
+ arrow down.
The screen gets lighter or
darker.
The screen has overheated.
Move the device away from
the heat source (such as
direct sunlight) and allow it
to cool.
NOTE:
Prolonged exposure
to direct sunlight may cause
your screen to temporarily
darken.
3.13 Solving Security Problems
Problem
Possible Cause
Solution
I cannot access the system
using my login password.
You are using the wrong
password.
Enter the correct password
or move to the next stage in
the password process by
entering the wrong
password five times in a
row.
I cannot access the system
using my response phrase.
You are entering the wrong
response phrase.
Enter the correct response
phrase or more to the next
stage in the password
process by entering the
wrong response five times in
a row.
You are not entering the correct
punctuation.
Compaq security passwords
are punctuation-sensitive.
Type the punctuation exactly
as it was typed when you
established the password.
