Troubleshooting
User’s Guide
A–3
Using the Worldwide Web
Before contacting customer services, refer to the support web site
at:
http://www.hp.com/go/support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
■
Monitor model number
■
Serial number for the monitor
■
Purchase date on invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration
■
Hardware and software you are using
TFT1701.book Page 3 Monday, July 29, 2002 3:31 PM
