Error Messages
6-3
Compaq Confidential – Need to Know Required
Writer: Hilary Stead Project: Compaq StorageWorks SAN Switch 16 Installation and Hardware Guide Comments:
Part Number: EK-BCP28-IA / 161356-001 File Name: G-CH6 ERROR MESSAGES.DOC Last Saved On: 9/30/99 11:32 AM
Diagnostic Error Message Formats
If any port fails a diagnostic test, it is marked BAD in the display. To retest a
port that has been marked BAD, clear the port and set the port to OK using the
diagClearError (port #)
Telnet command. This command clears the port status only
and does not clear the logs or change the port’s condition. The
diagClearError (port #)
command should only be used during diagnostic procedures
to reset a bad port for retesting. Some messages contain the following
abbreviations:
■
sb = should be
■
er = bits in error
NOTE:
If you run the portStatsShow or the diagShow command before you run a test,
errors can display as a result of the normal synchronization process. These errors should
be addressed if the number of errors found increases when running the portStatsShow
command again.
Table 6-1
Probable Failure Actions
Failed Test
Action
Memory test
Replace DRAM module or motherboard assembly
Port Register test
Replace motherboard assembly
Central Memory test
Replace motherboard assembly
CMI Conn test
Replace motherboard assembly
CMEM Data Retention test
Replace motherboard assembly
SRAM Data Retention test
Replace motherboard assembly
CAM test
Replace motherboard assembly
Port Loopback test
Replace motherboard assembly
Cross Port test
Replace motherboard assembly, GBIC, or fiber cable
Spin Silk test
Replace motherboard assembly, GBIC, or fiber cable
