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MobileScape

User Guide

Commerciant | M Powering Wireless Commerce

Revision 2.1

Table of contents…

Welcome Letter

Getting To Know Your New MobileScape

Terminal

Display Indicators

What’s in the box

Menus explained - navigation

Basic Functions

Turning Your MobileScape

Terminal On And Off

Using The Stylus

Charging The Battery

Capturing An Electronic Signature

Printer Door Operation

Paper Loading

FCC Statement

Swiped Credit Card Transaction

Advanced Functions

Swiped Credit Card Transaction

Manual Entry Credit Card Transaction

Void Transaction

Credit Return

Pre-Authorization

Force

Caring For Your MobileScape

Terminal

General Considerations

Battery Considerations

Содержание Mobilescape

Страница 1: ...M M P Po ow we er ri in ng g W Wi ir re el le es ss s C Co om mm me er rc ce e U Us se er r G Gu ui id de e TM TM...

Страница 2: ...just that To start using your MobileScapeTM terminal immediately see the sections marked Getting to know your new MobileScapeTM terminal and Basic functions These two sections were designed to be a q...

Страница 3: ...MobileScapeTM Terminal On And Off 9 Using The Stylus 9 Charging The Battery 9 Capturing An Electronic Signature 9 Printer Door Operation 10 Paper Loading 10 FCC Statement 11 Swiped Credit Card Transac...

Страница 4: ...Not Responding 21 My Screen Is Blank 22 My Screen Is Not Responding Properly To Touch 22 My Signature Is Not Working 22 My Wireless Signal Is Weak Or Not Working 23 My Printer Is Not Working Properly...

Страница 5: ...ring Wireless Commerce Revision 2 1 5 G Ge et tt ti in ng g t to o k kn no ow w y yo ou ur r n ne ew w M Mo ob bi il le eS Sc ca ap pe eT TM M t te er rm mi in na al l 1 2 3 6 4 12 11 8 9 5 10 Top Vie...

Страница 6: ...your MobileScapeTM terminal on 6 Signal Light For Future Use 7 External Antenna Hole Not used 8 Docking Connector Debug port for connecting to a PC during factory testing 9 Reset Button The reset butt...

Страница 7: ...s st ti io on n m ma ar rk k i in nd di ic ca at to or r i is s d di is sp pl la ay ye ed d T Th hi is s i in nd di ic ca at to or r l le et ts s y yo ou u b ba ac ck k o ou ut t o of f a a m me en nu...

Страница 8: ...d d C Co on nt ta ac ct t c cu us st to om me er r s se er rv vi ic ce e i im mm me ed di ia at te el ly y i if f s so om me et th hi in ng g i is s m mi is ss si in ng g 1 1 8 86 66 6 4 41 14 4 5 56...

Страница 9: ...me ed d t to o a au ut to om ma at ti ic ca al ll ly y g go o i in nt to o s sl le ee ep p m mo od de e a af ft te er r 1 10 0 m mi in nu ut te es s o of f i in na ac ct ti iv vi it ty y U Us si in ng...

Страница 10: ...r T Th he e d di ir re ec ct ti io on n y yo ou u l lo oa ad d t th he e p pa ap pe er r i is s i im mp po or rt ta an nt t F Fo or r p pr ro op pe er r i in ns st ta al ll la at ti io on n l lo oa ad...

Страница 11: ...u ul l i in nt te er rf fe er re en nc ce e t to o r ra ad di io o c co om mm mu un ni ic ca at ti io on ns s H Ho ow we ev ve er r t th he er re e i is s n no o g gu ua ar ra an nt te ee e t th ha at...

Страница 12: ...th he en n c co on nt ta ac ct t t th he e s se er rv ve er r t to o a au ut th ho or ri iz ze e f fu un nd ds s I If f a ac cc ce ep pt te ed d i it t w wi il ll l p pr ro om mp pt t f fo or r t th h...

Страница 13: ...a ar rd d m me et th ho od d T Th hi is s i is s t th he e l lo ow we es st t c co os st t s sa al le es s t tr ra an ns sa ac ct ti io on ns s 1 1 F Fr ro om m t th he e m ma ai in n m me en nu u s s...

Страница 14: ...ut tt to on n 7 7 E En nt te er r d do ol ll la ar r a am mo ou un nt t o of f t tr ra an ns sa ac ct ti io on n a an nd d s se el le ec ct t t th he e b bu ut tt to on n 8 8 Y Yo ou ur r M Mo ob bi...

Страница 15: ...y yo ou u t th ha at t t th hi is s i is s v vo oi id d S Se el le ec ct t t th he e b bu ut tt to on n t to o p pr ro oc ce ee ed d 5 5 N Ne ex xt t t th he e t te er rm mi in na al l w wi il ll l p...

Страница 16: ...t th he e c ca ar rd d 4 4 W Wh he en n a a c ca ar rd d n nu um mb be er r i is s e en nt te er re ed d o or r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is sp pl la...

Страница 17: ...ip pe e t th he e c ca ar rd d 4 4 W Wh he en n a a c ca ar rd d n nu um mb be er r i is s e en nt te er re ed d o or r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is...

Страница 18: ...r s sw wi ip pe ed d a a d di ia al lo og g b bo ox x w wi il ll l b be e d di is sp pl la ay ye ed d t to o i in nf fo or rm m y yo ou u t th ha at t t th hi is s i is s a a f fo or rc ce e t tr ra a...

Страница 19: ...nt t p pa an ne el l b bu ut tt to on ns s P Pr ro ot te ec ct t y yo ou ur r M Mo ob bi il le eS Sc ca ap pe e t te er rm mi in na al l f fr ro om m t te em mp pe er ra at tu ur re e e ex xt tr re em...

Страница 20: ...TM M t te er rm mi in na al l i is s p pr ro og gr ra am mm me ed d t to o a au ut to om ma at ti ic ca al ll ly y g go o i in nt to o s sl le ee ep p m mo od de e a af ft te er r 1 10 0 m mi in nu u...

Страница 21: ...o on nt ta ac ct t c cu us st to om me er r s se er rv vi ic ce e M My y s sc cr re ee en n i is s f fr ro oz ze en n o or r n no ot t r re es sp po on nd di in ng g I If f y yo ou ur r s sc cr re ee...

Страница 22: ...e c co on nt tr ra as st t i ic co on n s sh ho ou ul ld d b be e a an nd d t th he en n t tr ry y a an nd d s se el le ec ct t t th he e u up pp pe er r h ha al lf f o of f t th he e d di is sp pl la...

Страница 23: ...c ck k t to o m ma ak ke e s su ur re e y yo ou u h ha av ve e p pa ap pe er r l lo oa ad de ed d a an nd d t th ha at t i it t i is s n no ot t j ja am mm mi in ng g i in n t th he e p pr ri in nt te...

Страница 24: ...m mm me er rc ci ia an nt t C Cu us st to om me er r S Se er rv vi ic ce e C Cu us st to om me er r S Se er rv vi ic ce e 1 1 8 86 66 6 4 41 14 4 5 56 60 00 0 M Ma ai in n N Nu um mb be er r 1 1 7 71...

Страница 25: ...l o of f t th he e m me en nu us s a an nd d e ex xp pl la ai in ns s t th he ei ir r p pu ur rp po os se e N No ot te e F Fr ro om m t ti im me e t to o t ti im me e t th he e m me en nu u s sc cr re...

Страница 26: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 26...

Страница 27: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 27...

Страница 28: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 28...

Страница 29: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 29...

Страница 30: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 30...

Страница 31: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 31...

Страница 32: ...MobileScapeTM User Guide Commerciant M Powering Wireless Commerce Revision 2 1 32...

Страница 33: ...cr re ee en ns s T Th he e m me en nu u e er rr ro or r s sc cr re ee en ns s s sh ho ow w t th he e p po os ss si ib bl le e e er rr ro or r m me es ss sa ag ge es s y yo ou u c co ou ul ld d r re ec...

Страница 34: ...M M t te er rm mi in na al l C Co on nt ta ac ct t y yo ou ur r s sa al le es s r re ep pr re es se en nt ta at ti iv ve e f fo or r p pr ri ic ci in ng g a an nd d o or rd de er rs s R Re ep pl la ac...

Страница 35: ...ge e c ca ap pa ac ci it ty y 6 60 00 00 0 t tr ra an ns sa ac ct ti io on ns s L LC CD D s sc cr re ee en n E EL L b ba ac ck kl li ig gh ht t R Re es so ol lu ut ti io on n 3 32 20 0 x x 2 24 40 0...

Страница 36: ...L L M M M Mo od de em m S Sp pe ec ci if fi ic ca at ti io on ns s 3 35 5 M Mo od de em m M Me en nu u 2 20 0 2 22 2 2 25 5 N N O O P P P Pr re e a au ut th ho or ri iz za at ti io on n 1 17 7 P Ph ho...

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