Problem
Possible cause
solution
The fixture will not light.
The power is off.
Ensure the power supply is on.
The circuit breaker is off.
Ensure the circuit breaker is in the on position.
There is a bad connection.
Check to ensure proper wire connections are made. Contact a
qualified electrician.
There is a defective switch.
Contact a qualified electrician.
The fuse blows or the
circuit breaker trips when
the light is turned on.
The wires are crossed or the
power wire is grounding out.
Check the wire connections. Contact a qualified electrician or call
customer service 1-877-527-0313.
care anD cleanIng
CAUTION:
Before attempting to clean the tube and luminaire/light fixture, disconnect the power to the fixture by turning
the breaker off or removing the fuse from the fuse box. Clean with a soft, dry cloth. Do not use cleaners with chemicals,
solvents, or harsh abrasives. Do not use liquid cleaner on the LEDs, LED driver, or wiring.
troublesHootIng
Minor problems often can be fixed without the help of an electrician.
WARNING:
Before doing any work on the fixture, disconnect power to the light fixture.
WARNING:
Carefully read and understand the information given in this manual before beginning the assembly and
installation. Failure to do so so could lead to electric shock, fire, or other injuries which could be hazardous or even fatal.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment. • Use the hook to support the chain, not the electrical cord. • Do not install on a radiant-heating
type ceiling.
NOTICE:
The maximum distance to the electrical receptacle is determined by the 5 ft. power cord length.
NOTICE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures: Reorient or relocate the receiving antenna, increase the separation between the equipment and
the receiver, connect the equipment into an outlet on a circuit different from that to which the receiver is connected, and consult
the dealer or an experienced radio/TV. Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
warrantY
wHat Is coVereD
The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship for a period of five (5)
years from date of purchase. This warranty applies only to the original consumer purchaser and only to products used in normal
use and service. If this product is found to be defective, the manufacturer’s only obligation, and your exclusive remedy, is the
repair or replacement of the product at the manufacturer’s discretion, provided that the product has not been damaged through
misuse, abuse, accident, modifications, alterations, neglect, or mishandling.
wHat Is not coVereD
This warranty shall not apply to any product that is found to have been improperly installed, set-up, or used in anyway not in
accordance with the instructions supplied with the product. This warranty shall not apply to a failure of the product as a result
of an accident, misuse, abuse, negligence, alteration, faulty installation, or any other failure not relating to faulty material or
workmanship. This warranty shall not apply to the finish on any portion of the product, such as surface and/or weathering, as
this is considered normal wear and tear.
The manufacturer does not warrant and specifically disclaims any warranty, whether express or implied, of fitness for a
particular purpose, other than the warranty contained herein. The manufacturer specifically disclaims any liability and shall not
be liable for any consequential or incidental loss or damage, including but not limited to any labor / expense costs involved in the
replacement or repair of said product.
Contact the Customer Service Team at 1-877-527-0313 or visit www.HomeDepot.com.
Questions, problems, missing parts? Before returning to the store,
call Commercial Electric Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday
1-877-527-0313
HoMeDePot.coM
Retain this manual for future use.
