CommBox Interactive Classic 4K, Руководство пользователя

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5 Troubleshooting
5.1 Touch Issues
Issue Check Action
No Touch USB
Cable
Install USB lead between device and Touch USB connection on
touchscreen
Laptop
USB
Socket
Try alternative USB connections on laptop
USB cable
length
Recommended length for USB is 5m. If laptop is further away,
then a USB powered extender is required
Reflected
Sunlight
If possible, reposition out of reflected sunlight
Internal
USB Lead
Replace internal USB lead
Alignment Output
Resolution
Ensure the output resolution of the attached device is set to a
16: 9 aspect ratio
Camera Using T3k software check the alignment of the cameras
5.2 Sound Issues
Issue Check Action
No Sound
on HDMI
Sound
Settings on
Windows
Right-click volume control in system tray, click Playback
devices, select DTV and set as default