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Troubleshooting 

Commander Phone W52P User Guide_GD_42095 

52 

 

 

 
 

 

 

 

 
 

 

 

 

 

 

 

 

 

Ensure that the ringer volume of your handset is not adjusted to the minimum. Refer 
to 

Adjusting Ringer Volume 

on page 

16

. 

 

Ensure that the silent mode is not switched on. Refer to 

Switching Silent Mode 

On/Off 

on page 

18

. 

 

 

 

Ensure that the DND mode is not activated. Refer to 

Do Not Disturb (DND) 

on page

 

43

. 

 

Ensure that Always Forward feature is not enabled. Refer to 

Call Forward 

on page

 

43

. 

 

 

 

 

 

 

 

 

Ensure that the base station is properly plugged into a functional AC outlet. 

 

Ensure that the handset is not too far from the base station. 

 

 

 

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Содержание Essentials W52H

Страница 1: ...Commander Phone Essentials Cordless W52P USER GUIDE Applies to firmware version 71 or later VOCUS COM AU...

Страница 2: ...User Guide for the Commander Essentials W52P IP DECT Phone ii vocus com au support commander...

Страница 3: ...52H Handset 5 Setting up the Charger Cradle 6 Charging the Handset 6 Overview 8 Base Station Description 8 Handset Description 9 Displaying Information on LCD Screen 11 Icon Instructions 12 Basic Oper...

Страница 4: ...24 Contact Management 25 25 28 29 Call History Management 30 Network Call Log 31 Emergency Numbers 32 Outgoing Lines 32 Incoming Lines 33 Speed Dial 33 33 34 34 Auto Answer 34 Auto Intercom 35 Handse...

Страница 5: ...Phone W52P User Guide_GD_42095 v Conference Call 45 Anonymous Call 46 Anonymous Call Rejection 46 Voice Mail 47 Troubleshooting 49 Appendix 51 Menu Structure 52 Regulatory Notices 57 Service Agreement...

Страница 6: ...User Guide for the Commander Essentials W52P IP DECT Phone CMDR_Commander Phone W52P User Guide_GD_42095 vi...

Страница 7: ...Commander Essentials W52P W52H Handset 1 Base Station 1 Handset 1 Charge Cradle 2 Power Adapters 2 Rechargeable Batteries 1 Ethernet Cable 1 Belt Clip 1 Quick Installation Guide and 1 Quick Reference...

Страница 8: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 2 Charger Cradle Power Adapter Two Rechargeable Batteries...

Страница 9: ...Clip Quick Installation Guide Quick Reference Guide CD ROM Please pay attention to the radio coverage of the base station It is up to 300m in unobstructed outdoor areas and up to 50m inside buildings...

Страница 10: ...etween the Internet port on the base station and the Internet port in your network or the switch hub device port 1 Connect the Ethernet cable between the Internet port on the base station and an avail...

Страница 11: ...r Guide_GD_42095 5 1 Open the battery cover 2 Insert the batteries in the correct polarity 3 Close the battery cover Do not short circuit the batteries as short circuiting the terminals may damage the...

Страница 12: ...W52P User Guide_GD_42095 6 1 Connect the DC plug on the power adapter to the DC5V port on the charger cradle 2 Connect the other end of the power adapter into an electrical power outlet 1 After settin...

Страница 13: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 7...

Страница 14: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 8 Handset Description...

Страница 15: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 9 Displaying Information on LCD Screen...

Страница 16: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 10...

Страница 17: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 11 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15...

Страница 18: ...displays line ID On hook idle displays handset name time and date caller information when receiving an incoming call and prompt messages Off hook displays the dialled digits On hook idle displays His...

Страница 19: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 13...

Страница 20: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 14...

Страница 21: ...n displays the RFPI code of the base station 6 Enter the system PIN default 0000 7 Press the Done soft key The handset plays a warning tone and prompts Handset Subscribed which indicates the registrat...

Страница 22: ...handset registered to and then press the Rename soft key to rename the base station name 1 Press to enter the main menu 2 Select System Settings Network 3 Enter the system PIN default 0000 4 Press th...

Страница 23: ...lays the general information and the More option 3 Select More Network The LCD screen displays the network status 4 Press or to scroll through the list and view the specific information 1 Press to ent...

Страница 24: ...ress again when the handset is idle 1 Press or when the handset isidle Press to decrease the ringer volume or press toincrease the ringer volume 2 Press the Save soft key to accept the change or the B...

Страница 25: ...ompts Keypad Unlocked The keypad is unlocked and the icon disappears from the idle screen If the keypad is locked only the emergency numbers can be dialled out You must enter the emergency number cont...

Страница 26: ...en This helps you locate your handset easily You can press any key on the handset or press again on the base station to end paging 1 Long press until the LCD screen prompts All Ring Tones Off The sile...

Страница 27: ...y to enter the corresponding submenu 1 Press or to highlight the desiredsubmenu 2 Press or the OK soft key to access features of the submenu You can press or the Back soft key to return to the previou...

Страница 28: ...Commander Phone W52P User Guide_GD_42095 22 User Guide for the Commander Essentials W52P IP DECT Phone...

Страница 29: ...in the Rename field 4 Press the Save soft key to accept the change 1 Press to enter the main menu 2 Select Language 3 Press or to highlight the desired language and press the Select soft key The LCD...

Страница 30: ...s or places the handset in the charger cradle Low Battery plays when the capacity of the batteries is low and the handset requires charging 1 Press to enter the main menu 2 Select Audio Advisory Tones...

Страница 31: ...key to accept the change or the Back soft key to cancel 1 Press to enter the main menu 2 Select Display Screen Saver 3 Press the Change soft key to check or uncheck the Screen Saver checkbox 1 Press t...

Страница 32: ...ssage key LED flashes red when the handset receives a voice mail 4 Press or to select the desired value from the Missed Call field If Enabled is selected the message key LED flashes red when the hands...

Страница 33: ...the Commander Essentials W52P IP DECT Phone The feature currently assigned to the selected key is highlighted and followed by a left arrow 5 Press or to highlight the desired feature 6 Press the OK so...

Страница 34: ...52P IP DECT Phone 1 Space 2 Digits 0 9 3 Letters alphabetical 1 Press to enter the main menu 2 Select Display Input Method The LCD screen displays all available input methods 3 Press or to highlight t...

Страница 35: ...put character 2 Press the Del soft key to delete the character 1 Press to enter the main menu 2 Select 3 Press the Options soft key and select New Contact If there is no contact in the local directory...

Страница 36: ...select Delete The selected entry will be deletedsuccessfully 1 Press to enter the main menu 2 Select 3 Press the Options soft key and select Delete All The LCD screen prompts Delete All 4 Press the Y...

Страница 37: ...ess or to highlight the desired entry 4 Do one of the following If only one number is stored for the contact in the local directory press to dial out directly If both the office number and the mobile...

Страница 38: ...cel 1 Press to enter the main menu 2 Select Telephony Caller Blacklist 3 Press or to highlight the desired entry 4 Press to dial out 16 Press to enter the main menu 17 If this is the first time you ha...

Страница 39: ...ry 5 Press the Options soft key and select Add To Local New Entry 6 Press the Save soft key to add the contact to the local directory 1 Press the History soft key when the handset is idle The LCD scre...

Страница 40: ...Options soft key and select Delete The selected entry is deleted successfully 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Call...

Страница 41: ...lays all entries of the selected list 3 Press or to highlight the desired entry and press the View soft key The LCD screen displays the detailed information of the entry 1 Press the History soft key w...

Страница 42: ...s 3 Enter the system PIN default 0000 4 Press the Done soft key The LCD screen displays all handsets registered to the base station The handset itself is highlighted and followed by a left arrow 5 Pre...

Страница 43: ...o assign the number to the selected speed dial key If both the office number and the mobile number are stored for the contact in the selected directory press the OK soft key to display the two numbers...

Страница 44: ...nal intercom call automatically without acoustic tone Off Auto intercom feature is off You need to answer an incoming internal intercom call by pressing the Accept soft key 1 Press to enter the main m...

Страница 45: ...ng the base station 1 Press to enter the main menu 2 Select System Settings Eco Mode 3 Press the Change soft key to check or uncheck the Eco Mode checkbox 4 Enter the system PIN default 0000 and press...

Страница 46: ...ect System Settings Repeater Mode 3 Press the Change soft key to check the Repeater Mode checkbox The LCD screen prompts Are you sure you want to reboot the base station 4 Press the Yes soft key to re...

Страница 47: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 41...

Страница 48: ...menu 2 Select The LCD screen displays all registered handset names and the All HS option 3 Select All HS 4 Press or the OK soft key to dial out All other handsets registered to the base station will r...

Страница 49: ...r to dial out 20 Press or the Accept soft key 1 Press 1 With a headset connected press the Accept soft key 1 Press or the Accept soft key The incoming call is answered and the original call is placed...

Страница 50: ...call to your last dialled number is attempted 1 Press when the handset is idle The handset displays the dialled phone numbers 2 Press or to highlight the desiredentry You can press Options Edit Befor...

Страница 51: ...CD screen Press the Resume soft key Press Press 1 Press to enter the main menu 2 Select Call Waiting 3 Press or to select the desired value from the Status field 4 Press or to select the desired value...

Страница 52: ...ew incoming call The original call is placed on hold 1 Press to enter the main menu 2 Select Do Not Disturb The LCD screen displays the incoming lines currently assigned to the handset 3 Press or to h...

Страница 53: ...field only available for No Answer Forward 8 Press the Save soft key to accept the change 1 Press the Options soft key during a call and select Blind Transfer 2 Do one of the following Enter the numb...

Страница 54: ...Call soft key If both the office number and the mobile number of the contact are stored select the desired number and press or the OK soft key to dial out 3 Press the Transfer soft key to complete th...

Страница 55: ...arrow 3 Press or to highlight the desired line and press the OK soft key 4 Press or to select Enabled from the Statusfield 5 Press the OK soft key to accept the change 1 Using the specific line on the...

Страница 56: ...he LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails of each line 3 Press or to highlight the desired line and pre...

Страница 57: ...ng lines simultaneously and the number of voice mails of each line 3 Press or to highlight the desired line and press the Select soft key The handset dials out the voice mail access code using the sel...

Страница 58: ...hat the silent mode is not switched on Refer to Switching Silent Mode On Off on page 18 Ensure that the DND mode is not activated Refer to Do Not Disturb DND on page 43 Ensure that Always Forward feat...

Страница 59: ...too far from the base station Turn off the handset Restart the base station turn on the handset and place a call to see if there is still noise heard during the call 1 Disconnect the power adapter 2 L...

Страница 60: ...User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095 54...

Страница 61: ...ucture Directory Network Dir Remote Phonebook Date Time Audio Advisory Tones Ring Tones Screen Saver Colour Schemes Display Backlight Display Keypad Light Notification Light Time Format Date Format In...

Страница 62: ...F REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION ORDATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION...

Страница 63: ...r some abnormal noise or smell disconnect the product from the power supply and unplug the power adapter immediately Remove the electrical cord from an outlet by pulling gently on the power adapter no...

Страница 64: ...Index Commander Phone W52P User Guide_GD_42095 58...

Страница 65: ...Index Commander Phone W52P User Guide_GD_42095 59...

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