Upgrading to the nbn™
If you are using the NBN-ready Business Gateway with an ADSL Internet connection,
you can continue using this same gateway, once NBN is active at your business. We
will let you know when it’s time to upgrade to a Commander NBN plan, but in the
meantime, stay updated by visiting:
commander.com.au/support/internet-bundles/rollout-map
My devices won’t connect via WiFi
Double check you have entered the correct case-sensitive password (WLAN) printed
on the bottom of the gateway (unless you have changed it).
Can I have a backup cellular service added to my account
The Business Gateway includes an in-built Commander SIM card to deliver cellular
backup within most Optus 3G/4G mobile network coverage areas.
SIM 1
SIM 2
If replacing the SIM card, care should be taken to install a standard-sized Mini SIM card
in the correct orientation. Micro or Nano SIM cards will not be retrievable and may
cause damage to the unit, if inserted by mistake.
The in-built SIM is activated to provide backup Internet connectivity with a
Commander mobile broadband service. This backup connectivity will support IP Voice
and Internet traffic in the unlikely event of a Broadband service interruption or whilst
waiting for a fixed Broadband service to be setup.
7
