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Appendix D – What to do if it does not work?
The following table provides tips for error definition, in case it does not work.
This serves a quick error analysis
ON SITE
.
We recommend activating debugging mode during diagnostics to display additional error messages. This is
activated with monitor command “DEBUGON”.
Error
Proposed solution / error definition
No controls possible,
no
acknowledgement
Enter command “Status” in monitor mode.
If the gateway is not detected, the cable is probably wrong / defective or
the gateway has no power supply.
No controls possible,
no
acknowledgement,
according to “Status”
the gateway is
detected
Enter command “List” in monitor mode.
Are all addresses entered? Are here acknowledgment values displayed?
Try to switch several addresses directly with “SET” (e.g. light). If it works,
there is probably an error in the AVIT / AMX program.
Is here also no access possible, the reason is probably wrong group
addresses. (Is the light still on in the neighboring building?)
The Module
consistently reports
“no STX at
beginning of GW
Feedback”
The Gateway is bein recognized by the module, but during the attempt of
reading out the version, the connection is getting interrupted again.
Solution: Please check teh cabeling from AVIT / AMX to the Gateway.