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Version: May 2011
SERVICE AND
TROUBLESHOOTING
Your spa was designed to minimize
service requirements. If you
encounter problems with your spa
carefully go through the following
steps.
Air Pump Blower
1.
Turbo wave pump will not turn on:
A.
Make sure the power pack is
plugged into the electrical outlet, and
that there is power to the outlet. Plug
another electrical item into the outlet
such as a hair dryer or lamp. If you
do not have power, check the
breakers at the main electrical panel.
B.
Test the GFCI per the instructions
in the Maintenance section of this
manual. If the GFCI is faulty do not
use the spa. Immediately call your
dealer or
the factory for instructions
.
DO NOT
BYPASS THE GFCI!
DO NOT
USE THE SPA!
2.
Turbo wave pump will not turn off:
Call the factory for instructions.
3.
Turbo wave pump blower trips the
GFCI when you turn it on:
A.
Take the air loop off the top of the
power pack. Look down inside the
left fitting and see if water has
collected inside the power pack.
B.
If water has collected inside the
power pack, disconnect the large
fitting connecting the power pack to
the spa. Ensure the check valve in
the fitting is in place and working
properly.
4.
Turbo wave pump makes a
squealing noise: Do not continue
running the turbo wave pump.
Contact the manufacturer for
instructions.
No Heat
1.
Dirty filter: Clean the filter per the
instructions provided in the
Maintenance section of this manual.
If the filter is more than two months
old, replace it. After cleaning or
replacing the filter, cover the spa,
turn the temperature set point all the
way up, and leave the spa for 24
hours. If the spa still will not heat,
contact the manufacturer for
instructions.
2.
No circulation, water pump air
bound: Unplug the power pack from
the electrical outlet. Bleed air from
the filter tank by turning the bleed
fitting
on the top of the filter tank counter-
clockwise. After one minute, or when
water drips from the fitting, close the
bleed fitting and plug in. If the water
pump still does not pump water,
contact the manufacturer for
instructions.
If
the water pump
becomes air bound again, check the
o-ring on the top of the filter tank.
Refer to the filter changing
instructions in the Maintenance
section of this manual. Replace the
o-ring if necessary.
3.
Bad power pack: Ensure power is
available to the spa. Check the
circuit breaker at the main electrical
panel. Connect another electrical
appliance to the plug used for the
spa. If power is available to the spa,
test the GFCI using the instructions
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