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111161-01D

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note:

All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Ignitor electrode not con-

nected to ignitor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned

wrong

7. Ignitor electrode broken

1. Gas supply turned off or equip-

ment shutoff valve closed

2. Control knob not in PILOT

position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/

LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not

correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing. Keep
ignitor cable dry

3. Tighten nut holding piezo igni-

tor to base panel of log set. Nut
is located behind base panel

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open

equipment shutoff valve

2. Turn control knob to PILOT

position

3. Press in control knob while in

PILOT position

4. Continue holding down con-

trol knob. Repeat igniting op-
eration until air is removed

5. Contact local propane/LP gas

company

6. Clean ODS/pilot (see

Clean-

ing and Maintenance

, page

23) or replace ODS/pilot as-
sembly

7. Replace gas regulator

OBSERVED PROBLEM

When ignitor button is pressed,
there is no spark at ODS/pilot

When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition

Содержание CCL3018NR

Страница 1: ...building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier UNVENTED VENT FREE GAS LOG HEATER OWNER S OPERATION AND INSTALLATION MANUAL Also Design Certified As Vented Decorative Appliances Whe...

Страница 2: ...m in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventilation section on page 5 of this manual This appliance may be installed in an aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This applia...

Страница 3: ... and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this heater WARNING Do not allow fans toblowdirectlyintothefireplace Avoidanydraftsthatalterburner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner p...

Страница 4: ...ure polish wax carpet cleaner or similar products turn heater off If heated the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture 12 This heater needs fresh outside air ventila tion to run properly This heater has an Oxy gen Depletion Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is available S...

Страница 5: ...The ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater has a piezo ignitor This system re quires no matches batteries or other sources to light heater REMOTE CONTROL ACCESSORIES There are two optional remote controls that can be purchased separately for this log heater hand held ON OFF remote hand held thermostat remote See Accessories page 34 The han...

Страница 6: ... whose vol ume is less than 50 cubic feet per 1 000 Btu per hour 4 8 m3 per kw of the aggregate input rating of all appliances installed in that space and an un confined space as a space whose volume is not less than 50 cubic feet per 1 000 Btu per hour 4 8 m3 per kw of the aggregate input rating of all ap pliances installed in that space Rooms communi cating directly with the space in which the a...

Страница 7: ...escribed in the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 or applicable local codes AIR FOR COMBUSTION AND VENTILATION Continued 40 000 39 000 79 000 VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining un confined space When ventilating to an adjoining unconfined space you must provide two perma nent openings one within 12 of the ceiling an...

Страница 8: ...ir for Combustion and Ventilation page 5 CHECK GAS TYPE Use the correct gas type natural or propane LP for your unit If your gas supply is not correct do not install heater Call dealer where you bought heater for proper type heater INSTALLATION NOTICE This heater is intended for use as supplemental heat Use this heater along with your primary heating system Do not install this heater as your pri m...

Страница 9: ...rebox follow firebox manufacturer s instructions for minimum clearances to combustible materials B Clearances from the top of the fireplace open ing to the ceiling should not be less than 42 inches Figure 4 Minimum Clearance for Combustible to Wall Minimum 16 inches from Side Wall Example NOTICE Manual control heaters may be used as a vented prod uct If so you must always run heaterwithchimneyflue...

Страница 10: ... Between 8 and 12 above If you cannot extend material you must operate heater with flue damper open Heat Resistant Material A MANTEL CLEARANCES In addition to meeting noncombustible material clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not meet the clearances listed below you will need a hood Determining Minimum Mantel Clearances If you mee...

Страница 11: ...LING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note When used as a vented heater appliance must be installed only in a solid fuel burning fire place with a working flue and constructed of non combustible material If you choose to use your heater as a manually controlled model no remote control installed you may use this heater as a vented product There are three reasons for operating your heater...

Страница 12: ...d by local codes sealant resistant to propane LP gas not provided electric drill with 3 16 masonry drill bit Note Install optional remote receiver and hand held remote kit see Accessories page 34 before installing gas log heater See installation instruc tions included with the kit 1 Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas regulator Connect approved f...

Страница 13: ...ipment shutoff valve to fire places Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from go ing into pipe Excess sealant in pipe could result in clogged heater valves INSTALLATION Continued CONNECTING TO GAS SUPPLY WARNING This appliance requires a 1 2 NPT National Pipe Thread inlet connection to the pressure regulator WARNING A qualified ser vicepersonmustcon...

Страница 14: ...hen connecting it to gas piping and or fittings CHECKING GAS CONNECTIONS WARNING Test all gas pip ing and connections internal and external to unit for leaks afterinstallingorservicing Cor rect all leaks at once WARNING Never use an open flame to check for a leak Apply a noncorrosive leak de tectionfluidtoalljoints Bubbles forming show a leak Correct all leaks at once CAUTION Make sure exter nal r...

Страница 15: ...he OFF position 4 Check all joints from propane LP supply tank to equipment shutoff valve for propane LPgas see Figure 16 or from gas meter to equip ment shutoff valve for natural gas see Figure 17 Apply noncorrosive leak detection fluid to gas joints Bubbles forming show a leak 5 Correct all leaks at once 6 Light heater see Operating Heater page 19 Check all other internal joints for leaks 7 Turn...

Страница 16: ...emote Receiver Screws Valve White Wire From Receiver Figure 20 Connecting Wires Red Wire From Receiver Figure 21 Installing Receiver on the Back of the Base Battery Clip 9 Volt Battery Receiver Terminal Wires Installing 9 Volt Battery Not Included in Hand Held Remote Control Unit 1 Remove battery cover on back of remote con trol unit 2 Attach terminal wires to the battery Place battery into the ba...

Страница 17: ...heater 1 Place the front log 1 on the grate fingers Make sure the front log rests firmly between the grate fingers and the grate base see Fig ure 24 2 Place the base of the middle log 2 in the U shaped slots of the grate base The cutout on the right of the middle log should fit over the burner see Figure 25 Make sure the front of the middle log is resting on the tabs of the grate base 3 Locate peg...

Страница 18: ... log 7 Slide onto the pegs located in crossover log 6 and middle log 2 See Figure 31 8 Add lava rock around base of heater if desired Do not place any lava rock on logs or burner INSTALLATION Continued AUTO OFF ON Figure 27 Installing Crossover Log 4 CCL3930PR NR Shown Log 2 Log 3 Pegs Figure 28 Installing Crossover Log 5 CCL3930PR NR Shown AUTO OFF ON 7 Figure 31 Installing Crossover Log 7 to Mod...

Страница 19: ...nician to inspect the appli ance and to replace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace willcauseglasstoburst Make suretherearenoobstructions across opening of fireplace You must operate...

Страница 20: ...ier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure page 21 8 Keep control knob pressed in for 30 sec onds after lighting pilot After 30 seconds release control knob If control knob does not pop out when re leased contact a qualified service person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 9 Slightl...

Страница 21: ...ttery ON OFF SERIES MODEL CGHRCB Hold the control button on the hand held remote until burner turns on Hold the control button again until burner turns off see Figure 35 TO LOCK press both buttons on hand held re mote control until light stops flashing Hand held remote control is now locked If the fire is on it will be turned off automatically In the locked state the light will not light up when a...

Страница 22: ...rm a safety override and shut the fire place off This feature is not available in the MANU mode 2 The receiver continuously receives signals from the hand held remote to control the room temperature If the hand held remote is misplaced obstructed or for any reason cannot transmit to the receiver the receiver will shut off the fireplace after 8 minutes Key Pad Lock Feature This feature allows the u...

Страница 23: ... the pilot Allow the unit to cool for at least thirty minutes 2 Inspect burner pilot and primary air inlet holes on injector holder for dust and dirt see Figure 39 3 Blow air through the ports slots and holes in the burner 4 Check the injector holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blo...

Страница 24: ...nstalled 5 Depleted gas supply propane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo igni tor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Replace pi...

Страница 25: ...ter ODS pilot lights keep control knob pressed in 30 sec onds 3 Fully open equipment shutoff valve 4 A Contact local natural or propane LP gas company B Clean ODS pilot see Cleaning and Maintenance page 23 or replace ODS pi lot assembly 5 Hand tighten until snug then tighten 1 4 turn more 6 Replace pilot assembly 7 Replace control valve 1 Clean burner see Cleaning and Maintenance page 23 or replac...

Страница 26: ...bustion and Ventilation requirements page 5 1 Turn control knob to LO posi tionandletwarmupforaminute 2 Operate burner until air is re moved from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum installation clearances see page 9 4 Clean burner see Cleaning and Maintenance page 23 or replace burner orifice 1 Turn heater off when using furniture polish wax car...

Страница 27: ...Locate and correct all leaks see Checking Gas Connec tions page 14 2 Replace control valve 1 Take apart gas tubing and re move foreign matter 2 Locate and correct all leaks see Checking Gas Connec tions page 14 OBSERVED PROBLEM Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion TROUBLESHOOTING Continued ...

Страница 28: ...BREAKDOWN MODELS CCL3018PR CCL3018PRA CCL3018NR AND CCL3018NRA 9 23 25 24 23 21 12 11 14 4 5 1 2 18 10 13 30 22 6 3 8 20 7 15 16 17 17 28 28 27 26 29 19 O F F P I L O T O N H I L O O F F P I L O T O N H I L O Note Items 16 and 17 are Natural Gas only ...

Страница 29: ...rner 1 15 100609 01 100609 01 099387 13 099387 13 Pilot Tube 1 16 ____ ____ 099918 02 099918 02 Pilot Regulator 1 17 ____ ____ 099387 15 099387 15 PilotTube Valve to regulator 1 18 103345 02 103345 02 103345 02 103345 02 Lower Bracket 1 19 103284 02 103284 02 103284 02 103284 02 Wiring Harness 1 20 103781 01 103781 01 103781 02 103781 02 Gas Control Valve 1 21 104099 01 104099 01 104099 01 104099 ...

Страница 30: ...6 7 3 9 20 16 8 15 29 28 28 25 26 O F F P I L O T O N H I L O O F F P I L O T O N H I L O 24 31 13 ILLUSTRATED PARTS BREAKDOWN MODELS CCL3924PR CCL3924PRA CCL3924NR CCL3924NRA CCL3930PR CCL3930PRA CCL3930NR CCL3930NRA CHL3924NR AND CHL3924PR Note Items 28 and 29 are Natural Gas only ...

Страница 31: ...1 15 099387 09 099387 12 099387 09 099387 12 Pilot Tube 1 16 103781 02 103781 02 103781 02 _____ Gas Control Valve LP 1 _____ 103781 01 _____ 103781 01 Gas Control Valve NG 1 17 103345 01 103345 01 103345 01 103345 01 Lower Bracket 1 18 M11084 38 M11084 38 M11084 38 M11084 38 Screw 8 x 38 7 19 Painted Base Assembly 1 20 098271 10 098271 10 098271 10 098271 10 Ignitor Cable 1 21 102445 01 102445 01...

Страница 32: ...C 3 5 W C Inlet Gas Pressure in of water Maximum 10 5 10 5 10 5 Minimum 5 5 5 Shipping Weight 28 lbs 66 lbs 70 lbs For the purpose of input adjustment WIRING DIAGRAM Receiver Black On Off Remote Red Red White Thermopile Gas Control TPTH TH TPTH TP TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact DESA Heating Products Technical Service D...

Страница 33: ...ement part number PARTS CENTRAL These Parts Centrals are privately owned busi nesses They have agreed to support our customer s needs by providing original replacement parts and accessories Tool Equipment Co 1348 Dixwell Avenue Hamden CT 06514 0322 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 9704 All States 219 462 7441 1 888 619 ...

Страница 34: ...e damper for vented operation Can be used only with non thermostat accessories RECEIVER AND HAND HELD THERMOSTAT REMOTE CONTROL KIT CGHRCTB SERIES For all models Allows the gas log heater to be op erated in a manually or thermostatically controlled mode You can turn the gas log heater on and off without ever leaving the comfort of your easy chair Included with CHL3924NR PR models RECEIVER AND HAND...

Страница 35: ..._____________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ______________________________________________...

Страница 36: ...is warranty The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnos...

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