
ENG-17
Frequently Asked Questions (FAQ)
You can find current operating instructions at: www.comedes.com
The unit cannot be switched on or does not work.
1. Is the unit plugged in correctly?
2. Is the water tank inserted correctly?
3. Is the tank "full" indicator lit?
4. has the fuse blown?
5. Is the room temperature above 38°C (display "CH") or below 5°C (display "CL")?
6. if the above is ok, then try again in 10 minutes.
7. Is the timer function activated?
8. Is the set target humidity higher than the prevailing room humidity?
9. if the unit still does not work, please contact [email protected]
The dehumidification capacity is too low.
1. is the dust filter dirty?
2. is the air inlet or outlet blocked?
3. is the temperature or humidity too low?
The unit does not switch off in automatic mode.
1. are the windows and doors closed?
2. Does any appliance produce steam in this room?
3. is the room too big?
The unit is very loud.
1. is the dust filter dirty?
2. is it standing on firm, level and suitable ground?
3. Is the water tank inserted correctly?
4. for tiled floors, it is advisable to place a piece of carpet underneath.
The fuse keeps blowing.
The RCD (ground fault circuit interrupter) keeps tripping. Stop operation and contact
us at: [email protected]
The mains cable or the plug becomes disproportionately warm.
Stop operating and contact us at:
[email protected]
There are objects or water in the unit.
Stop operating and contact us at: [email protected]
Caution: Switch off and unplug the unit immediately and contact the customer
service if anything unusual happens.
Error code table:
Error code Cause
Impact/problem solving
E2
Humidity sensor error
Contact [email protected]
CL
Room temperature below 5°C
Compressor stops, fan continues to work.
CH
Room temperature above 38°C
Compressor stops, fan continues to work.
LO
Room humidity below 20%
Compressor stops, fan continues to work.
HI
Indoor humidity above 90%
Compressor and fan continue to work.
This product must
not
be
disposed of in household waste.
This dehumidifier must
be taken to a recycling centre for electronic and electrical equipment. For more
information about recycling points, please contact your local municipality or Comedes
GmbH.
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