Comdial GCA70-355, Руководство пользователя

Страница: 16 / 36

Holding Calls
To place the active call on hold,
•
press the Hold/Retrieve key (minus key),
•
click the Hold/Retrieve button on the toolbar,
• right-click the call you wish to hold and select Hold from the dialog box,
• from the Call drop-down menu, select Hold,
—OR—
• press Alt-C then press H.
Retrieving Held Calls
To retrieve a call from hold, highlight the call to select it and then use one of the methods listed below to retrieve
the call:
• press the Hold/Retrieve key (minus key),
•
click the Hold/Retrieve button on the toolbar,
•
right-click the call you wish to take off hold and select Retrieve from the dialog box,
• from the Call drop-down menu, select Retrieve,
—OR—
• press Alt-C then press R.
Using The Split Feature
The Split feature allows you to toggle between two held calls.
To use the Split feature,
•
press Split key (F6 key) to replace the currently active call with the call that is on hold—press F6 again to
toggle the calls again.
Parking And Retrieving Parked Calls
The Park Orbit display shows parked stations and who parked them. If you retrieve a parked call while you have
an active call, the active call goes on hold. The system selects the first available park orbit for use when you park
a call; however, you can select any available park orbit if you wish. When you retrieve a parked call, the system
chooses the first call that you can retrieve.
To park a call,
• press the Park key (F11 key) to open the Park and Retrieve dialog box.
NOTE: You cannot retrieve a call parked on a remote node.
2 – 2 Using Impact Attendant
GCA70–355 Impact Attendant User's Guide