10
TROUBLESHOOTING
PROBLEM
IDENTIFYING THE CAUSE:
Burners will not light
(with igniter or match)
• Positive connection has not been made between the tank and
the regulator.
• Low or out of propane.
• Gas supply valve is turned off.
• Burners are not properly seated over valve orifices.
• Flow limiting device in regulator has been activated. See Resetting the
Regulator Flow Limiting Device.
Burners will not light with the
igniter (No spark)
• Loose electrode wires.
• Broken electrode – ceramic casing around electrode damaged.
• Faulty Ignition button.
Hot or Melting Control Knobs-
Flash-Back Fire
• Burner is improperly seated over gas jet.
Yellow smokey flames/ gas
odour can be smelled
• Burner(s) have a blockage that needs to be cleared.
Flame blows out on LOW
• Flow limiting device in regulator has been
activated either due to a leak or improper lighting.
• Low or out of propane.
• High wind condition – Adjust griddle station to shield from wind
• Burner is improperly seated on gas jet.
Low heat
• Flow limiting device in regulator has been activated either due to a leak
or improper lighting.
• Make certain the problem is isolated to only one burner. If it appears
so, burner(s) have a blockage that needs to be cleared.
• Check for a bent or kinked fuel hose.
• In colder temperatures preheat for longer periods.
Low or incomplete flame
(assuming burners and
Venturi tubes are free and clear
of blockages)
• Flow limiting device in regulator has been activated.
Too much heat/
Excessive flare up
• Grease build up around burner system causing dangerous
and over-heating.
• Cooking on the “MAX” setting, without adjusting temperature control.
• Grease channel and grease catch need to be cleaned.
• Covering more than 70% of the cooking surface may cause the
Griddle station to overheat.
• Excessive fat on meat and cooking on high temperatures.
Griddle top is rusting
The griddle top is made of cold-rolled steel and will RUST when
seasoning has worn off, has not been applied, or when the griddle has
been stored for long periods. Follow the “Seasoning and Griddle Care”
instructions in this manual, to remove rust and re-season the
griddle station.
