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Troubleshooting
The problems described below can often be addressed by the user. If there is any
doubt, contact Customer Services.
Problem
Solution
Motor does
not start.
• Make sure the isolator key is correctly inserted.
• Make sure the battery is correctly inserted.
• Incorrect starting procedure. First press and hold the safety button
and then clasp the safety handle against the upper handle.
Motor stops
suddenly.
• The overload protection has tripped. Let the motor cool down.
Increase cutting height.
• The battery is either too warm or too cold. Let the battery attain
normal room temperature.
Mower vibrates
during use.
• Make sure there are no loose parts.
• The blade is damaged. Replace it.
• Make sure that the blade or its bolt is not loose.
Unsatisfactory
cutting results.
• The blade is damaged or blunt. Replace it.
• The collector is full.
• Make sure that the collector is not clogged.
• The wrong cutting height has been set. Adjust.
The battery
cannot be
charged.
• The battery is defective and needs to be replaced.
• Make sure the battery and charger terminals are clean and free
from dirt and debris.
• Make sure that the charger is correctly connected to the wall
socket.
The battery
goes flat after
a short time.
• The wrong cutting height has been set. Increase cutting height
and push the mower a little slower.
• Wet grass. Let the grass dry.
• Thick grass. Increase cutting height and push the mower
a little slower.
• Make sure the battery is not defective.
Responsible disposal
This symbol indicates that this product should not be disposed of
with general household waste. This applies throughout the entire EU.
In order to prevent any harm to the environment or health hazards
caused by incorrect waste disposal, the product must be handed in
for recycling so that the material can be disposed of in a responsible
manner. When recycling the product, take it to your local collection
facility or contact the place of purchase. They will ensure that
the product is disposed of in an environmentally sound manner.