46
Troubleshooting
Network failure
●
It is possible that the phone is located in an area of weak signal, move to a place
with a stronger signal.
It is out of the network service coverage
●
The SIM card is not valid, contact your network provider.
You have entered a number but the phone is not calling
●
Make sure you have pressed the button correctly.
●
Check the call barring options. Verify that barring is disabled for the contact
number.
●
Check the fixed dialing setting is disabled.
●
Check that the SIM card is within network coverage.
●
Your network operator may be experiencing connection problems.
The call quality is poor
●
Check the volume.
●
It is in a weak signal area, such as near tall buildings or in a basement. Move to a
location with better signal strength.
●
Your network operator may be experiencing connection problems.
Your correspondent can not call you
●
Make sure the phone is turned on and connected to a network.
●
Make sure the SIM card is not locked.
●
Check that the SIM card is within network coverage.
●
Check that you have not set an incoming call barring.
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