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46

Troubleshooting

Network failure

 

It is possible that the phone is located in an area of weak signal, move to a place 
with a stronger signal.

It is out of the network service coverage

 

The SIM card is not valid, contact your network provider.

You have entered a number but the phone is not calling

 

Make sure you have pressed the button correctly.

 

Check the call barring options. Verify that barring is disabled for the contact 
number.

 

Check the fixed dialing setting is disabled.

 

Check that the SIM card is within network coverage.

 

Your network operator may be experiencing connection problems.

The call quality is poor

 

Check the volume.

 

It is in a weak signal area, such as near tall buildings or in a basement. Move to a 
location with better signal strength.

 

Your network operator may be experiencing connection problems.

Your correspondent can not call you

 

Make sure the phone is turned on and connected to a network.

 

Make sure the SIM card is not locked.

 

Check that the SIM card is within network coverage.

 

Check that you have not set an incoming call barring.

Содержание F800

Страница 1: ...F800 Read carefully the instructions contained in this operation manual before you start using the device ...

Страница 2: ......

Страница 3: ...3 F800 User manual ...

Страница 4: ...4 ...

Страница 5: ...tallation 14 Keyboard 18 Setup Wizard 21 Main menu 22 System icons 26 Calling 27 Messages 30 Contacts 34 LDAP contacts 37 Audio profiles 38 PC suite 39 Wi Fi network connection 40 Bluetooth connection 41 Settings diagram 42 Troubleshooting 45 SAR certification information 48 Regulations 49 ...

Страница 6: ...structions carefully before you start using your smartphone Co Comm F800 Keep this manual for future reference Keep the phone away from moisture Place the phone on a stable surface before start using If any of the following situations occurs have it checked by a qualified service technician It has been exposed to moisture It has been dropped or damaged It has obvious signs of breakage Do not place...

Страница 7: ...our dealer 1 F800 terminal 4 AC DC power adapter 2 Installation guide 5 Li ion rechargeable battery 3 Guarantee card Cleaning cloth 7 CLIENTE NOMBRE DOMICILIO TELÉFONO ESTABLECIMIENTO VENDEDOR RAZÓN SOCIAL DOMICILIO TELÉFONO FECHA DE COMPRA EQUIPO TELÉFONO INALÁMBRICO 2G 3G MODELO F800 Nº DE SERIE CARTA DE GARANTÍA USB data cable 6 ...

Страница 8: ...s prohibited or if it could cause danger When connecting the phone or any accessory to another device read the user manual for detailed safety instructions Do not connect incompatible products It is recommended that the equipment should only be used in the normal position for proper operation and personnel safety Do not expose to temperatures below 10 C or above 50 C Medical equipments Be sure to ...

Страница 9: ...the phone in the ear that is furthest from the pacemaker Please turn off your phone if you feel there is interference and consult your doctor as soon as possible Emergency calls Like any mobile phone this phone works with radio signals that can not guarantee connection in all conditions Therefore you should never rely solely on a mobile phone for essential communications like medical emergencies T...

Страница 10: ...eas When the phone warms up to its normal operating temperature moisture can accumulate inside the phone which may damage electronic circuits Do not place the phone in areas exposed to sunlight as it may cause overheating Do not place the phone near flammable liquids gases or explosive substances Do not drop or knock the phone Rough handling can damage electronic circuits To clean the telephone us...

Страница 11: ... type of battery and charger used The battery can be charged and discharged hundreds of times but its duration will gradually decrease When the operation time is noticeably shorter than normal replace the battery with a new one Use only original chargers batteries and accessories approved by the manufacturer Disconnect the charger from the electrical plug and the device when the phone is not in us...

Страница 12: ...nference key 16 Handsfree key 17 Desktop 18 Options 21 Charging indicator 22 Handsfree indicator 14 Redial key 15 Silent mode key 19 Browser 20 Back 12 Transfer key 11 Hold key 1 2 Touch screen 3 Headset Receiver 4 Alphanumeric keyboard 5 Back to main menu 6 7 Speed dialing keys 8 Call key 9 End call key 10 Volume keys Asterisk key Pad key ...

Страница 13: ...dsfree mode 24 Headphone Handsfree jack connector 25 Micro USB data input port 23 24 28 25 27 26 Handset RJ9 connector 27 External microphone jack connector 29 Rechargeable battery compartment 28 DC 5V power connector 30 Wall mounting holes 26 29 30 ...

Страница 14: ...icro SD memory card To install the SIM card slide the metal tab to the left to unlock it turn it up and place the card in the position indicated in the figure Turn the metal tab down and slide it to the right to lock 2 Follow the same procedure if you want to install a micro SD card but in this case slide the metal tab to the right to unlock it as shown in the figure Place the memory card and then...

Страница 15: ...the slots in the top of the battery as shown in the image Replace the lid of the battery compartment making sure it is securely locked in place 4 Connect the curled handset cord into the base of the phone The end with longer cable must be connected uncurled under the base while the shorter end must be connected to the handset ...

Страница 16: ...he handset as shown in the illustration 6 Connect the cable from the power supply to the connector on the front of the phone and then plug the power supply into a household AC power outlet The battery level will be displayed on the screen showing the status of the charging process ...

Страница 17: ...and once it is fully charged the battery icon appears full Charging a completely discharged battery can comprise from 2 to 3 hours Fully charge the battery before first use of the device Note Always make sure your device is turned off before removing your SIM card This will prevent data loss and damage to the SIM card Do not place the SIM card near surfaces or electromagnetic environments and avoi...

Страница 18: ...ve call press to end the call In applications press to return to the main menu Press to enter numbers or characters Insert asterisk character Insert pad character Change the text input method Programmable keys to store up to four telephone numbers During an active call press to hold the current call During two active calls press to switch from Call 1 to Call 2 Turn On Off Pick up Hang up Numeric p...

Страница 19: ... to redial the last number of the call log Press to decrease increase the volume of handset or speaker Press during an active call to mute the microphone of your phone In standby press to make a call in handsfree mode without lifting the handset During an active call press to enable or disable the hands free mode on the phone In applications press to return to the main menu or desktop Transfer but...

Страница 20: ...y Function Options Browser Back In applications press to display the options menu Press and hold to delete shortcuts or widgets on main menu Press to launch the Internet browser Press to return to the previous level ...

Страница 21: ...ate time to use automatic date and time provided by the network or set the date and time on your phone manually Import SIM contacts press Import to copy the contacts stored on your SIM card to the phone memory or press Skip to continue Internet connection choose Mobile network or Wi Fi to allow connecting to the Internet through your SIM card or Only Wi Fi if you have no data plan with your networ...

Страница 22: ...such as messages email missed calls etc while on the right is shown the current state of the system elements as battery level network connections Wi Fi Bluetooth etc You can expand the notification area sliding this bar down and switch between the notification area and the system menu by pressing on the and icons and respectively 1 Notification bar 2 System information 3 Clock 6 Applications menu ...

Страница 23: ...uetooth connections change the audio profile screen brightness backlight time etc By holding the icon will access the configuration of the corresponding function in the system settings menu 1 Owner Information 2 Battery level 3 System settings menu 6 Bluetooth function adapter 7 Data connection 8 Audio profile selection 4 Wi Fi network adapter 9 Screen brightness selection 5 Network coverage 2 3 4...

Страница 24: ...to access and use the button to return to the previous menu Within an application you can use the button to access the options menu Call menu Pres on the icon on the right side of the main menu to access the calls menu From this menu you can call to contacts dial a phone number or consult the record of calls made received and missed You can also access the call log through the panel located on the...

Страница 25: ...lication allows you to set alarms schedule timers and start chronometers besides setting the date and time of the phone Click on the clock panel in the center of the main menu to access this application Editing the main menu You can customize the phone s main menu changing or moving the widgets or panels installed by default Within the main menu press the button to add new widgets and shortcuts or...

Страница 26: ...your phone Signal level No signal Mute Call Call end Call transfer Call in progress Call missed Call hold Email SMS text message MMS multimedia message Location active No SIM card Speaker active Low battery Charging battery Bluetooth active WiFi active USB connection Tethering active Headphones connected Alarm active ...

Страница 27: ...e 3 To end the call press the button or hang up the handset Calling from call log 1 Press on the icon on the right side of the main menu or directly press the button to access the call log The last call will be shown on screen 2 Press on the icon to access the list of outgoing incoming or missed calls 3 Scroll up and down the list select an item and press the button to call 4 To end the call press...

Страница 28: ...s 4 You can associate a phone number or a contact from the phonebook to the memory keys while to the number keys you can only associate contacts from the phonebook 5 Press Add to confirm and complete the operation Note Please ensure that the contacts have been installed in the memory keys before using this feature The 1 key is reserved for voicemail function Answer or silence an incoming call 1 Du...

Страница 29: ...ansfer the incoming call to the second contact or press button before the second call is active for a transfer without consultation Adjusting the handset volume During an active call press the buttons to decrease or increase respectively the volume of your headset or handsfree Calling the voicemail 1 In standby mode press and hold the 1 button to call the voicemail The call will start automaticall...

Страница 30: ...in the proper field and press on the icon if you want to add media files to your message 5 Press on the icon to send the message View and reply to messages 1 In the main menu press on the icon to access the messaging application of the phone 2 Select one of the messages from the list and press to display 3 To reply to the message write the text in the proper field and press on the icon if you want...

Страница 31: ...rk settings and set the default SMS application messages by default Text message SMS press to access text messages settings Request delivery report select this option to receive a delivery report when sending a message Manage SIM card messages use this option to delete messages and check the free and used space on the SIM card Edit quick text this option allows you to edit and add quick texts whic...

Страница 32: ...n to automatically download when you are in data roaming Creation mode in free mode a text message is converted to MMS when you exceed the maximum number of characters allowed Size limit it allows you to choose the maximum size for MMS messages Priority it allows you to choose the priority for MMS messages Notifications press to access message notifications settings Notifications press to activate...

Страница 33: ... allows you to set a limit of stored messages from which the oldest messages will be deleted automatically Cell broadcast settings enables cell broadcasting in the SIM card Service message settings enables the reception of WAP Push messages A WAP Push message is a type of SMS that is used to directly access a WAP site or page usually to download files The user sends an SMS and receive another one ...

Страница 34: ... the form with the data you want to enter for the new contact and press Done to save the entry and complete the operation Creating a new contact from the call log 1 In the main menu press on the incon to enter the call log 2 Press on the icon to display the list of incoming outgoing and missed calls and select an item 3 Press on Add contacts and then press Create a new contact and select the desti...

Страница 35: ...on Contact edit 1 In the main menu press on the on the right side of the main menu to access the contacts menu 2 Scroll up and down the contact list and select the desired contact 3 Press the button and then select Edit from the popup menu 4 Fill out the form with the data to be entered for the new contact and press Done to save the entry and complete the operation Contact lists management 1 In th...

Страница 36: ...ain menu Contact groups management 1 In the main menu press on the on the right side of the main menu to access the contacts menu 2 Select a contact from the list press button and then select Edit from the popup menu 3 Select a contact group in the Group field and then press Done to save the entry and complete the operation 4 Press on the icon and select one group to display all phonebook contacts...

Страница 37: ...cts you need the name and port number of the LDAP server and a user name and password to connect to server Add an account of a LDAP contact server 1 Press on the icon on the right side of the main menu to access the application menu and then click on the icon to access the Contacts in line application 2 Press button and then choose Accounts from the popup menu 3 Press on LDAP inline to add a new L...

Страница 38: ...tions are at maximum volume Editing audio profiles You can edit the General audio profile to suit to your taste Press on the icon on the right side of the main menu to access the application menu and then click on the icon to access the system settings You can find the Audio profiles setting in the Device section Press on the icon to modify the General audio profile or press Add to create a brand ...

Страница 39: ...suite Download and install the application on your PC When you lauch the application the following interface will be displayed To enable the PC Suite mode on your phone press on the icon in the main menu to access the applications menu and then on the icon to access the PC Suite application Connect the USB cable between the terminal and PC and then click on Start PC Suite on the phone screen to co...

Страница 40: ... Fi networks either by holding the icon in the system menu or by pressing on the icon in the main menu and then on the icon of the applicationd menu to access the system settings menu If the Wi Fi network adapter is active all the networks within the range of the terminal will be displayed Press on the Wi Fi network you want to connect enter the password in the pop up window and press on Connect t...

Страница 41: ...own the icon in the system menu to access the Bluetooth settings or access through the system settings menu by pressing on the icon in the main menu and then on the icon in the applications menu Within the Bluetooth configuration menu click on the name of the terminal to activate the temporary visibility of the device and do the same on the other device you want to pair Then click on Search for de...

Страница 42: ...ettings Roaming Wireless networks Airplane mode Default SMS app Tethering portable hotspot Wi Fi hotspot USB tethering Bluetooth tethering Hotspot tethering settings VPN Mobile networks Data connection Data roaming Preferred networks Network mode Access point names Network operators USB Internet Wi Fi Bluetooth ...

Страница 43: ...ifications Wallpaper Display Brightness Sleep Daydream Call settings Voice call Voicemail Call forwarding Call barring Aditional settings Caller ID Call waiting Other settings Fixed dialing numbers Minute reminder Noise reduction Quick responses TTY mode International dialing assist ...

Страница 44: ...account SIM card lock Lock SIM card Change SIM PIN Passwords Device administration Unknown sources Verify apps Personal data DRM reset Factory data reset Language input Language Spell checker Personal dictionary Keyboard input methods Speech Text to speech output SYSTEM Date time About phone ...

Страница 45: ...st time you must enter the PIN code provided with the SIM card The phone asks for PUK code The PIN code has been entered incorrectly three times and now the SIM card is locked Enter the PUK code provided by your network operator The phone asks for unlock code The automatic locking function has been enabled in the phone You must enter the unlock code before you can use the phone SIM card error Clea...

Страница 46: ...umber Check the fixed dialing setting is disabled Check that the SIM card is within network coverage Your network operator may be experiencing connection problems The call quality is poor Check the volume It is in a weak signal area such as near tall buildings or in a basement Move to a location with better signal strength Your network operator may be experiencing connection problems Your correspo...

Страница 47: ...network and consume additional power which shortens the battery duration The battery needs to be changed If the battery cannot charge properly Make sure the power cord is connected to the unit to charge the battery efficiently Clean the charging contacts in the phone and battery with a clean dry cloth Replace the battery or charger if it seems to be damaged If the above guidelines do not help solv...

Страница 48: ... are conducted in standard operating positions with the phone transmitting at its highest certified power level however the actual SAR level of the phone while operating can be well below the maximum value In general the closer you are to a base station the lower the power of the phone SAR values may vary depending on the different models of phones To ensure the safety and health of users the phon...

Страница 49: ...is device may not cause harmful interference 2 this device must accept any interference including interference that may cause undesired operation WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment ErP product information Through this CO COMM Servicios Telecomunicaciones S L declares t...

Страница 50: ... to the presence of hazardous substances In the final product s price is included the environmental management cost of the electronic residues as it is established legally in the R D 208 2005 Bluetooth mark and logos are owned byBluetooth SIG Inc Wi Fi Wi Fi Protected Access Wi Fi Protected Setup y WPA are trademarks of the Wi Fi Alliance All other trademarks products services and company names me...

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Страница 52: ...Copyright CO COMM Servicios Telecomunicaciones S L 2016 Todos los derechos reservados ...

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