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Note that the customer will be responsible for any repair costs (repairing and shipping) after the
warranty period has expired. To request a repair or replacement, contact the customer desk
([email protected]).
* Note that the following cases are not covered by the warranty, even within the warranty period.
• Damages on the exterior of the main unit that occurred after opening the package
• Failures due to modifi cation by the customer
• In the absence of a serial number or an image of the product in question
• Failures or damages caused by usage contrary to the contents of the USER MANUAL
• Failures or damages due to natural disasters such as fi re, wind and water damage, lightning,
earthquake, tsunami, or eruption
• Failures or damages due to excessive impact from falling, slipping, or collision or the like while
riding
• Failures or damages due to improper handling during transportation or travel by the customer
• Wear and damage of consumables (tires) and deterioration of the battery
• Failures or damages due to natural wear and tear, rust, mildew, humidifi cation, rot, deterioration,
discoloration, or other similar reasons
• Failures or damages due to external factors such as dropping or wetting of the product
• If the condition of the product cannot be confi rmed due to the absence of the product for reasons
such as theft, loss, or misplacement
* This product may correspond to a hazardous material for air transportation. Due to local laws and
regulations, the repaired product may become diffi cult to deliver or may have to be shipped by sea.
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