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Spare Part Instruction – SAILOR 800 & 900 Pol Motor 
Document No.: 97-139037-C 
Revision: C 

Troubleshooting – Event List: 

When an event is registered the web interface shows an event icon “

” in the icon bar as long as 

the event is active, the ACU display also shows active events.  

To view the event list with active events click the event icon from the icon bar (

) at the top of the 

web interface or select “HELPDESK” and then “Event list” from the navigation pane on the left of the 
user interface. 

 

 
The Events List page then shows a list of active events and notifications including: 

 

The time and date of the first occurrence (Time UTC)  

 

The event code (ID) 

 

The severity of the event message (Severity)  

 

A description describing the event (Text) 

For  a  more  comprehensive  diagnosis  of  the  event  displayed  reference  the  error  and  event  codes 
document,  document  number:  97-139344-A.  Once  diagnosed  replace  the  defective  component  and 
run the Power On Self Test (POST) and verify the operation of the system. 

*Note:  Active events are cleared from the event list when the error is cleared. They are then moved 
to the notifications section and are displayed there with the severity, after 24 hours the notifications 
are then cleared or after the system is restarted.  
 
 

 

 

Содержание SAILOR 800 VSAT

Страница 1: ...Reference Module ZRM reading the magnetic forces in each direction and taking a mean value as a reference position Upon initialization the encoder on the polarization unit will be calibrated based on...

Страница 2: ...of the unit by referencing the LEDs If any of the LEDs are not steady green or flashing green then further diagnostics will need to be undertaken referencing the below table If the Fail Pass LED is i...

Страница 3: ...Log into the Antenna Control Unit ACU 1 Connect a straight through Ethernet cable from the LAN port of your laptop to the LAN port of the ACU 2 Open the Network and Sharing Center on your laptop and...

Страница 4: ...CP IPv4 Option 5 The Select the Use the following IP address button and enter in an IP address of 192 168 0 2 and a Subnet Mask of 255 255 255 0 6 Now click the OK button on both the IP Protocol Versi...

Страница 5: ...Instruction SAILOR 800 900 Pol Motor Document No 97 139037 C Revision C 8 You ll now have access to the systems DASHBOARD 9 The following procedure will tell you how to access the events list and dia...

Страница 6: ...page then shows a list of active events and notifications including The time and date of the first occurrence Time UTC The event code ID The severity of the event message Severity A description descr...

Страница 7: ...the arm with the GPS antenna faces the service hatch 3 Switch off the power to the antenna using the service switch located on the rear of the pedestal 4 Rotate the antenna dish to 90 degrees of eleva...

Страница 8: ...ardware for future use You can now access the polarization motor 11 Disconnect the power connector of the polarisation motor 12 Remove the four 4mm Allen screws that hold the motor retain the hardware...

Страница 9: ...zero reference point with the antenna facing away from the service hatch 4 And finally the polarization unit then drives from end stop to end stop 270 degrees and then back to its zero reference poin...

Страница 10: ...oting Self Test You can run a self test on the ACU and ADU of the antenna system 1 From the HELPDESK page click the Self test option 2 The system will now run the Self test 3 Ensure the test is comple...

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