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3

Troubleshooting

3-60

BBG-1040-ACO PRODUCT MANUAL

BBG1040ACO-OM (V1.4)

BBG-1040-ACO Processing Error Troubleshooting

Table 3-5 provides BBG-1040-ACO processing troubleshooting information.
If the BBG-1040-ACO exhibits any of the symptoms listed in Table 3-5,
follow the troubleshooting instructions provided.

In the majority of cases, most errors are caused by simple errors where the
BBG-1040-ACO is not appropriately set for the type of signal being received
by the device.

Note:

Where errors are displayed on both the BBG-1040-ACO and network remote
controls, the respective indicators and displays are individually described in
this section.

Table 3-5

Troubleshooting Processing Errors by Symptom

Symptom

Error/Condition

Corrective Action

BBG-1040 shows Unlocked
message in BBG-1040-ACO
Card Info pane.

No video input present

Make certain intended video source is
connected to appropriate BBG-1040-ACO video
input. Make certain BNC cable connections are
OK.

Ancillary data (closed captioning,
timecode) not transferred
through BBG-1040-ACO

• Control(s) not enabled

• Make certain respective control is set to On or

Enabled (as appropriate).

• VANC line number conflict

between two or more
ancillary data items

• Make certain each ancillary data item to be

passed is assigned a unique line number (see
Ancillary Data Line Number Locations and
Ranges on page 3-9).

Audio not processed or passed
through device

Enable control not turned on

On Output Audio Routing/Controls tab, Audio
Group Enable control for group 1 thru 4 must be
turned on for sources to be embedded into
respective embedded channel groups.

Audio silence event not detected
or triggered on

Holdoff set too long to detect
condition

The Trigger Holdoff controls on the Audio
Detect Events tab allow ignoring silence events
unless the event duration exceeds the holdoff
setting. Make certain holdoff is set sufficiently
low to detect events as desired.

Excessive or nuisance input
signal quality events in log or
Card State status display

Holdoff periods are too brief (or
threshold set too high)

If holdoff periods are too brief (or threshold set
too sensitive), nuisance alarms may be
generated during transitions to and from
programs and interstitials, as well as during
certain content.

Selected upgrade firmware will
not upload

Automatic reboot after upgrade
turned off

Device Presets > Automatically Reboot After
Upgrade box unchecked. Either reboot the
device manually, or leave this box checked to
allow automatic reboot to engage an upgrade
upon selecting the upgrade.

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Содержание BBG-1040-ACO

Страница 1: ...oice 217 344 1243 Fax 217 344 1245 www cobaltdigital com Product Manual BBG1040ACO OM V1 4 Cobalt Digital Inc 3G HD SD SDI Standalone Multi Input Intelligent Auto Changeover with Optional Trouble Slat...

Страница 2: ...Board is a trademark of Ross Video Limited Dolby is a registered trademark of Dolby Laboratories Inc Other product names or trademarks appearing in this manual are the property of their respective own...

Страница 3: ...nterface 1 13 Technical Specifications 1 13 Warranty and Service Information 1 15 Cobalt Digital Inc Limited Warranty 1 15 Contact Cobalt Digital Inc 1 16 Chapter 2 Installation 2 1 Overview 2 1 Insta...

Страница 4: ...etect Events Setup Controls 3 27 Closed Captioning 3 28 Video Proc Color Correction 3 29 Output Audio Routing Controls 3 32 Character Burner 3 34 Moving Box Insertion 3 39 Y C Alignment Controls 3 40...

Страница 5: ...r 2 Installation Provides instructions for installing the BBG 1040 ACO and setting up its network access Chapter 3 Setup Operating Instructions Provides overviews of operating controls and instruction...

Страница 6: ...stem refers to the mix of interconnected production and terminal equipment in which the BBG 1040 ACO and other cards devices operate Functions and or features that are available only as an option are...

Страница 7: ...bol Definitions Important note regarding product usage Failure to observe may result in unexpected or incorrect operation Electronic device or assembly is susceptible to damage from an ESD event Handl...

Страница 8: ...ith specified power supplies Power connection to unauthorized sources may cause product damage unreliable operation and invalidate warranty CAUTION The BBG 1040 ACO FPGA is designed for a normal range...

Страница 9: ...where the input video image is static The BBG 1040 ACO uses a built in web server that allows control monitor over computers or smart devices BBG 1040 ACO Input Output Formats The BBG 1040 ACO provid...

Страница 10: ...B PROC OUT Serialize RLY BYP Copy 1A Note A B PROC OUT is the processed output which uses either input SDI IN A or SDI IN B This output uses relay latching to retain selected routing in the even of p...

Страница 11: ...and other actions Auto Changeover Function See Figure 1 2 This function allows the logic assert of input select and routing to the A B PROC OUT processed output under normal conditions while providing...

Страница 12: ...ired The function also provides conversion between various timecode formats and provides independent insertion and line number controls for each SDI timecode output format When licensed with option LT...

Страница 13: ...ecome unavailable or invalid In the event of input video loss of signal the output can be set to disable video go to black go to an internal test signal generator pattern or freeze to the last intact...

Страница 14: ...ckground color and opacity are user configurable Two discrete character burn strings can be inserted on output video with each string inserted as static text and or insert only upon LOS A moving box i...

Страница 15: ...ked input to any of the three non relay outputs RCK PROC 1 thru RCK PROC 3 Audio Processor Description The audio processor operates as an internal audio router An Input Audio Status display shows the...

Страница 16: ...t is considered to be silent and correspondingly also a transition back to an untriggered condition with resumption of audio for the selected embedded channels Trigger holdoff sets the period of time...

Страница 17: ...Multi Input Intelligent Auto Changeover Switch with Optional Trouble Slate Inserter Power consumption 18 Watts maximum Power provided by included AC adapter 100 240 VAC 50 60 Hz Second DC power connec...

Страница 18: ...rn Loss 15 dB at 5 MHz 270 MHz Signal Level 800 mV 10 DC Offset 0 V 50 mV Jitter 3G HD SD 0 3 0 2 0 2 UI Minimum Latency framesync disabled SD 127 pixels 9 4 us 720p 330 pixels 4 45 us 1080i 271 pixel...

Страница 19: ...ering the product by completing and returning a product registration form In the event of a warrantable defect the purchaser shall notify Cobalt with a description of the problem and Cobalt shall prov...

Страница 20: ...ugh and professional support representatives for any of the following Name and address of your local dealer Product information and pricing Technical support Upcoming trade show information Phone 217...

Страница 21: ...locations marked with stamped x If feet are not affixed chassis bottom cooling vents will be obscured Where BBG 1040 ACO is to be installed with optional frame Mounting Tray BBG 1000 TRAY do not affix...

Страница 22: ...O BNC inputs are internally 75 ohm terminated It is not necessary to terminate unused BNC video inputs or outputs External frame sync reference signal if used must be terminated if a looping daisy cha...

Страница 23: ...40 ACO Dimensional Details 1 73 15 26 1 75 FEET REMOVABLE FEET 4 PLACES 14 30 5 80 1 65 FRONT REAR TOP Notes 1 All dimensions in inches 2 If BBG 1040 is mounted on flat surface either rubber feet must...

Страница 24: ...1 2 1 G Connector Function 12 VDC Dual DC power IN connectors diode isolated Single AC adapter supplied can be connected to either connector Dual adapters can be connected to provide power redundancy...

Страница 25: ...onnector 2 1 G GPI Port Connections OUT 2 G OUT 1 G GPO 2 GPO 1 Rear module PCB connector 1 2 G GPO Port Connections GPIO uses equivalent opto isolated circuits shown below GPO GPO COM GPI 10 k 3 3V G...

Страница 26: ...2 6 BBG 1040 ACO PRODUCT MANUAL BBG1040ACO OM V1 4 This page intentionally blank...

Страница 27: ...Menu List and Descriptions p 3 10 Uploading Firmware Using Web Interface and GUI p 3 54 Front Panel User Menus p 3 55 Troubleshooting p 3 57 Perform the setup procedures here in the sequence specified...

Страница 28: ...ess and enter the menu item When this button is pressed the selected menu item is displayed along with its sub menus In this example showing the Network Settings menu Menu Network Settings as menu ite...

Страница 29: ...Product BBG 1040 is displayed device is ready for configuration 2 Press and access the Network Settings menu Current network settings are displayed as configured by host DHCP server Note It is recomm...

Страница 30: ...ss within a network also available via DashBoard a BBG 1040 device appears as a frame entity in the DashBoard Basic Tree View Note BBG 1040 DashBoard remote control is also available by opening the de...

Страница 31: ...us which consist of parameter groups as shown below Figure 3 3 shows how the BBG 1040 ACO device and its menus are organized and also provides an overview of how navigation is performed between device...

Страница 32: ...unction is displayed Scalar numeric parametric values can then be adjusted as desired using the GUI slider controls Items in a list can then be selected using GUI drop down lists Figure 3 4 Typical We...

Страница 33: ...and dark themes suited for various users and environments Figure 3 5 Web UI Display Themes Clicking Settings opens a pane where the display Theme can be set With Settings open Theme is selected to di...

Страница 34: ...on status display Note Proper operating status is denoted by green icons for the status indicators shown in Figure 3 6 Yellow or red icons respectively indicate an alert or failure condition Refer to...

Страница 35: ...eform 14 16 Note 2 Closed Captioning 21 locked 10 Note 2 Notes 1 The device does not check for conflicts on a given line number Make certain the selected line is available and carrying no other data 2...

Страница 36: ...enu items are organized using tabs as shown below The table below provides a quick reference to the page numbers where each function menu item can be found Some functions use sub tabs to help maintain...

Страница 37: ...tically reverts to SDI IN B SDI C and SDI D choices allow forced manual selection of correspondingly SDI IN C or SDI IN D without failover choices Note Failover criteria via this control is simple sig...

Страница 38: ...rate mode and special Pass Through mode see below for important usage notes Regenerate makes certain ST352 is marked for whatever the card is passing or if the payload is being modified by the card An...

Страница 39: ...525i 5994 w ATC_VITC Noting that the incoming video contains VITC waveform timecode data as shown in the status display set the Source Priority drop down lists to include VITC Waveform timecode data S...

Страница 40: ...ed When set to Disabled and input timecode is lost timecode output reverts to next priority selection Note If muting upon loss of a particular input format is desired set all Source Priority 1 thru 4...

Страница 41: ...et Controls Allows the current timecode count to be advanced or delayed on the output video Offset Advance or Delay selects offset advance or delay Offset Field delays or advances or delays timecode b...

Страница 42: ...on the controls described below will allow a particular range of choices the actual range is automatically clamped limited to certain ranges to prevent inadvertent conflict with active picture area d...

Страница 43: ...quipment requiring ATC_VITC packet in both fields as a field 1 packet non toggling Note Non toggling VITC1 and VITC2 packets do not conform to SMPTE 12M 2 2008 preferences As such ATC_VITC Legacy Supp...

Страница 44: ...put video Free Run Output video is locked to the device s internal clock Output video is not locked to external reference Output Rate Select Allows frame rate to be outputted same as input video or co...

Страница 45: ...e event of program input video Loss of Signal LOS determines action to be taken as follows Disable Outputs Disable program video SDI outputs Flat Field go to flat field on program video output Freeze...

Страница 46: ...led specifies the smallest amount of latency delay frames held in buffer allowed by the frame sync The frame sync will not output a frame unless the specified number of frames are captured in the buff...

Страница 47: ...dded audio input pairs as described below Absent Indicates embedded channel pair does not contain recognized audio PCM data Present PCM Indicates embedded channel pair contains recognized audio PCM da...

Страница 48: ...es onto the 16 channel internal bus which is used for all audio processing Table 3 2 BBG 1040 ACO Function Menu List continued All audio inputs are transferred through the device via the 16 channel In...

Страница 49: ...channel Meter shows level as affected by Level control Gain controls allow relative gain in dB control for the corresponding destination Embedded Audio Group channel 80 to 20 dB range in 1 0 dB steps...

Страница 50: ...red Alignment for Dolby E in HD Systems http www dolby com about news events newsletters dtvaudio dolby e alignment html for more information regarding Dolby E alignment This control applies only to e...

Страница 51: ...y for intentional controlled switches via user control Clean audio switching cannot be assured for failover switches Clean switching requires that both SDI signals switch from and switch to be stable...

Страница 52: ...Video Quality Events Setup Controls Position and Width Controls Position and Width controls set the area of concern to be screened by the Quality Event function X and Y Position controls set the orig...

Страница 53: ...ents Setup tab controls to issue a GPO preset engage or other command when audio silence events are detected Audio Failover Threshold sets the dBFS level at which channel content is considered to be s...

Страница 54: ...l of closed captioning packets and regeneration of packets This is useful where closed captioning must be moved to a different line than that received on Note Although the output line drop down will a...

Страница 55: ...up appears requesting confirmation Click Yes to proceed with the unity reset Click No to reject unity reset Luma Gain Adjusts gain percentage applied to Luma Y channel 0 to 200 range in 0 1 steps uni...

Страница 56: ...ed a Confirm pop up appears requesting confirmation Click Yes to proceed with the unity reset Click No to reject unity reset Luma Gain R G B controls Black Gain R G B controls Gamma Factor R G B contr...

Страница 57: ...entage 6 8 to 50 0 null 6 8 White Hard Clip Applies white hard clip limiting at specified percentage 50 0 to 109 1 null 109 1 White Soft Clip Applies white soft clip limiting at specified percentage 5...

Страница 58: ...control will result in a noise burst in all groups This control should not be manipulated when carrying on air content Embedded Output Channel Source Using the drop down list selects the audio input s...

Страница 59: ...Center channel content is restored as in phase center channel content at a 80 dB ratio relative to overall level making center channel content less predominate in the overall mix 20 dB to 80 dB range...

Страница 60: ...ype of data to be displayed as burn in text from choices shown User text allows user text to be entered using field described below Video type inserts an overlay showing the video format of the input...

Страница 61: ...u 100 Note Horizontal and Vertical Position controls are functional only when Custom Position is selected Character sizing and positioning for a given raster format may not be appropriate for another...

Страница 62: ...x edges Provides controls for burn in of timecode on output video Note This status display mirrors the same display in the Timecode tab Device must be set to output a timecode in order for timecode bu...

Страница 63: ...wn or custom When Custom is selected position is configured using the Timecode Positioning Controls described below Timecode Positioning Controls With Custom selected sets burn in position attributes...

Страница 64: ...as desired Text Box Width and Height allow manual sizing when set to Custom Custom allows override of proportional sizing and allows text V and H dimensions to be set as desired Horizontal and Vertica...

Страница 65: ...the width as a percentage of maximum available raster width Range is 0 thru 40 Moving Box Height sets the height as a percentage of maximum available raster height Range is 0 thru 40 Note Moving box...

Страница 66: ...misalignment of Y and C phase Y C Alignment Controls Provides the following Y C alignment controls Enable control turns on alignment C Phase Adjustment Relative to Y provides a 8 to 7 phase offset of...

Страница 67: ...ued Allows selecting a functional layer or area of concern that the preset is concerned with Limiting presets to a layer or area of concern allows for highly specific presets and masks changing settin...

Страница 68: ...ling the factory default preset When this button is pressed the changes called out in the preset are immediately applied Note Load Factory Defaults functions with no masking The Preset Layer Select co...

Страница 69: ...y clicking Download Presets Save at the bottom of the Presets page Browse to a desired save location in this example My Documents Cobalt Presets The file can then be renamed if desired RCVR21 Presets...

Страница 70: ...o a respondent see Email Alerts p 3 47 for setting up e mail alerts Each Event Event 1 thru Event 32 can be set to screen for any or several Definer criteria as shown in the example below Up to 32 sep...

Страница 71: ...in any of the Event 1 thru Event 32 rows This makes certain that the device will always have a defined go to action if a particular event occurs For example if the device is expected to see a 720p599...

Страница 72: ...ing edge trigger GPO s which are fed to the respective GPI 1 and GPI 2 on the device Because these two boxes are independent and cannot be relied upon to provide coinciding triggers a chain of user st...

Страница 73: ...t and stop the timer s as shown below in the example here Event Timer 1 is used to set a logo insertion disable after a specific amount of elapsed time A GPI inserts the logo along with a time started...

Страница 74: ...be avoided under normal conditions to ensure maximum device protection Parameter Blast When enabled Parameter Blast can reduce the time it takes for the card to appear and populate in DashBoard this i...

Страница 75: ...e to the location of the firmware upgrade file in this example My Documents v1 0 0019 bin 3 Select the desired file and click Open to upload the file to the device Immediate firmware upload The device...

Страница 76: ...ent of alarm generation occurs 3000 msec after event detect Factory default holdoff settings shown here are recommended for at least initial settings If holdoff periods are too brief nuisance alarms m...

Страница 77: ...te DashBoard frame based tree view pane Ignore alarm or set severity as Warning yellow LED or Error red LED Each of these sub tabs is described below Video sub tab independently shows for all four SDI...

Страница 78: ...Alarm Severity and Duration Last Occurrence controls and status function as described in Video p 3 51 Unused audio channels should at the minimum have Severity set to Ignore OK If this is not done nu...

Страница 79: ...Disabled All display rows shown here are retained in the overall log and can be downloaded as a txt file see Logging below Cleared alarms appear as an open LED Alarms configured as Error or Warning co...

Страница 80: ...rface without going through DashBoard see Figure 3 8 In addition to allowing uploads without needing a DashBoard connection this method transfers files typically much faster than using DashBoard Figur...

Страница 81: ...tuations without the benefit of network access However the web GUI provides greatly simplified user interfaces as compared to using this menu and the arrow controls For this reason it is strongly reco...

Страница 82: ...fset Frame Delay Report Delay Lock Status Timecode pg 3 13 Ref VITC Status Input VITC Status Input ATC LTC Status Input ATC VITC Status Output Status Product Info pg 3 8 Product Product Options Suppli...

Страница 83: ...rview The BBG 1040 ACO itself and its remote control provide error and failure indications Depending on how the BBG 1040 ACO is being used i e standalone or network controlled through DashBoard or a R...

Страница 84: ...Function Alphanumeric Display Shows device statuses STATUS LED Illuminates GREEN indicating BBG 1040 ACO has successfully powered up and passed self tests INPUT LOCK LED Illuminates GREEN indicating...

Страница 85: ...served using the Status front panel or web UI pane If display shows no power being consumed either the frame power supply connections or the BBG 1040 ACO itself is defective If display shows excessive...

Страница 86: ...etween two or more ancillary data items Make certain each ancillary data item to be passed is assigned a unique line number see Ancillary Data Line Number Locations and Ranges on page 3 9 Audio not pr...

Страница 87: ...is function is not to be used Read and understand this control description before using these controls to make sure engagement for all expected conditions is considered See Presets p 3 41 for more inf...

Страница 88: ...ware installed 1 See Figure 3 10 Make certain the card has the proper SD card installed in the under card slot If SD card is not installed contact Product Support to obtain an SD card Note If unit is...

Страница 89: ...it re install top cover Contact and Return Authorization Should any problem arise with this product that was not solved by the information in this section please contact the Cobalt Digital Inc Technic...

Страница 90: ...3 64 BBG 1040 ACO PRODUCT MANUAL BBG1040ACO OM V1 4 This page intentionally blank...

Страница 91: ......

Страница 92: ...Cobalt Digital Inc 2506 Galen Drive Champaign IL 61821 Voice 217 344 1243 Fax 217 344 1245 www cobaltdigital com BBG1040ACO OM V1 4 Printed in USA...

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