OWNER’S MANUAL
SWIM SPAS
2021
25
PROBLEM
PROBABLE CAUSE
POTENTIAL SOLUTIONS
Water Odor
Improper sanitization
Excessive organics in water
pH is too low
Add sanitizer
Shock swim spa with sanitizer
Adjust pH
Chlorine Odor
Chloramines are too high
pH is too low
Shock swim spa with sanitizer
Adjust pH
Musty Odor
Bacteria or Algae growth
Shock swim spa with sanitizer
Drain and refill swim spa water
Scale
Total alkalinity is too high
pH is too high
High calcium content in water
Adjust total alkalinity
Adjust pH
Use stain and scale product
Stains
Total alkalinity is too low
pH is too low
High metal content in water
Adjust alkalinity
Adjust pH
Use stain and scale product
Cloudy Water
Poor filtration
pH is too high
Hardness is too high
Total alkalinity is too high
Suspended particles
Clean filter cartridge
Adjust pH
Adjust hardness
Adjust total alkalinity
Drain and refill swim spa water
Algae Growth
pH is too high
Sanitizer is too low
Adjust pH
Shock swim spa with sanitizer
Adjust sanitizer level
Eye Irritation
pH is too low
Sanitizer is too low
Adjust pH
Shock swim spa with sanitizer
Adjust sanitizer level
Skin Rash/Irritation
Free chlorine level too high
Unsanitary water
Adjust chlorine level
Shock swim spa with sanitizer
Adjust sanitizer level
WATER CLARITY TROUBLESHOOTING
CAUTION:
Please follow the manual instructions carefully to troubleshoot the spa. Turn of the spa from main
GFCI breaker to prevent electrical shock. All the repairs MUST be performed by a certified electrician only.
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