CnM TVSmart User Manual
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Factory data reset
.
The system will enter an erasing data state and the screen will go off. This process takes
around 10 seconds, after the erasing process, the system will automatically reboot.
9.7 Error messages appear when opening music files
Some music files may not play on this TVSmart for a variety of reasons. If you receive error
messages when opening music files on your device, try the following:
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
Free some memory by deleting files from your device.
10. Support
For support on your CnM product please visit www.cnmlifestyle.com and read our frequently
asked questions page.
Support issues can also be emailed to [email protected], please provide detailed
information about the problem you are experiencing.
CnM also provides English-language Technical Support to its customers, which can be
contacted by c44 (0) 844 997 9979 (calls are charged at 5p per minute). This support
line is available from 9:30am to 6:00pm GMT Monday to Friday.
If you experience difficulty during the installation or subsequent use of a CnM product, you
should contact the CnM Technical Support department prior to servicing your system.
Firmware Updates
Firmware updates may be made available periodically on the CnM website. Please go to the
support section of www.cnmlifestyle.com for more information on the availability of any
updates and how to perform an update.
We hope you enjoy your CnM product.
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