CnM TV Smart, Руководство пользователя

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CnM TVSmart User Manual
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9. Troubleshooting
9.1 TVSmart cannot connect to Wi-Fi

Ensure the wireless network is working by testing it using another wireless device.

Ensure the device is within range of the wireless network to be connected too. Walls or
other obstructions will reduce the possible distances between wireless devices.

Ensure the security password being used is correct.
9.2 Device doesn’t turn on.

Check if the charger is connected correctly.
9.3 Heat Issues
When running, this device can get very warm.
This is normal and should not cause any inconvenience when in use.
9.4 System has anomalies and doesn’t work correctly
Installing some third-party applications may cause the system to not operate correctly.

Try uninstalling any recently installed apps that could be causing this problem.
9.5 Cannot setup e-mail or other online applications

Ensure that the TVSmart is connected to a Wi-Fi network and can connect to the
Internet.

Ensure you E-mail settings have been entered correctly for the account being accessed.

Make sure your system time and local time are correct.
9.6 Restoring factory settings
If the TVSmart appears to have a significant error, you can use this procedure to restore the
device to its factory settings.
Note: Restoring factory settings will delete all downloaded applications and user settings, so
all data will be lost, remember to back up your data before carrying out a factory restore.

Tap the Settings icon from Application page.

Tap Backup & reset and scroll to the bottom of the list.