Tacom Limited • Columbus, OH • www.ClimateRightAir.com • 800-7-CLIMATE
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Troubleshooting
General Systems Diagnosis:
1. The unit does not power on. Check to see if unit is plugged in
to normal wall 110/120v wall socket. Consult Troubleshooting
telephone number below. This problem cannot be troubleshot
by email. (It is likely that a connection on the internal control
panel has become loose and will require careful guidance for
safety reasons). Do not attempt to remove the unit casing
and fix.
2. Fans are running but unit is not cooling or heating. Consult
Troubleshooting telephone number or email, whichever you
prefer, below. This problem would likely be a capacitor or
compressor issue, which would need to be handled by our
qualified troubleshooting team.
3. Excessive vibration or noise. Consult Troubleshooting telephone number or email, whichever you prefer,
below. This problem would likely be loose screws or a loose compressor fitting, which would need to be
handled by our qualified troubleshooting team.
4. Excessive noise coming from fan. Consult Troubleshooting telephone number or email, whichever you
prefer, below. This problem would likely be a fan that has been “jolted” or “knocked loose” during
shipping, which would need to be handled by our qualified troubleshooting team.
5. Cooling or heating function decreased. Check filter or condenser fins on the unit. Make sure filters and
condenser fins are clean and free of debris or particles.
6. Display does not show temperature. Consult Troubleshooting telephone number or email, whichever you
prefer, below. This problem would likely be, control board or thermostat issue, which would need to be
handled by our qualified troubleshooting team.
7. Fault codes:
Fault E01: Indoor temperature sensor fault, wiring or sensor.
Fault E02: Evaporator temperature sensor fault, wiring or sensor.
Consult Troubleshooting telephone number or email, whichever you prefer, below.
8. Hose assembly problems. Ensure you have all parts listed in the Assembly section. Follow the directions
very carefully. (We receieve many calls from people trying to put the hose OVER the coupler. The hose
goes INSIDE the coupler. Also, the mesh filter is located inside one of the hoses).
9. Unit “overcools” or “overheats”. Check recommended enclosure sizes for the unit. This can be found
in the Operation section. ClimateRight is not responsible, and does not warrant, miscalculations of your
enclosure cubic footage, and mistakes made in selection of unit. CR-2550 works for 5-350 cubic foot
enclosures. CR-7000 works for 350-1,000 cubic foot enclosures. This is meant to be an approximate guide
and may vary case by case.
Troubleshooting phone number: 800-7-CLIMATE (800-725-4628 opt. 2)
Troubleshooting email: [email protected]
Allow one business day for response. We strive for immediate help and satisfaction, however, we are a small
family-owned business, with great, but (very helpful and capable) busy people who want to help you!
