25
Table 3-1 Trouble Shooting Guide
PROBLEM POSSIBLE
CAUSE REMEDY/REFERENCE
Power turned OFF at main power
switch.
Turn ON power at main power switch.
ON/OFF lever/switch not fully turned
to the ON position.
Turn lever/switch to the full ON position.
Power indicator light
does not turn on when
ON/OFF lever/switch is in
the ON position.
Inoperative controls or failed light.
See note #1
Power turned OFF at main power
switch.
Turn on power at main power switch.
ON/OFF lever/switch not fully turned
to the ON position
Turn lever/switch to the full ON position.
Power indicator light
does not turn ON when
ON/OFF lever is in the
ON position.
Inoperative controls or failed light.
See note # 1.
Water supply to steamer shut off.
Open water supply valves.
Water line strainer and/or external
filter system is clogged
Clean water supply strainer and/or filter
system.
Power ON and steam
generator does not fill.
Inoperative Solenoids or controls.
See note # 1.
Water supply to steamer shut OFF.
Open water supply valves.
Door interlock switch not engaged or
has failed.
Close door completely. If problem
persists see note #1.
Hi-limit switch has tripped.
Reset Hi-limit, if condition persists, see
note #1.
Water line strainer is clogged.
Clean water supply strainer.
Gas supply valve is closed.
Turn OFF unit and open gas supply
valve
Steamers gas valve is closed.
Turn gas valves to open position.
Control panel POWER
indicator light ON and
steamer does not make
any steam in manual or
timed modes.
Inoperative controls or solenoid.
See note # 1.
Hot water instead of cold water
connected to condenser fitting.
Make proper connections. See section
on Water Supply
Water supply to condenser turned
OFF.
Open water supply valve.
Condenser water line strainer and/or
nozzle is clogged.
Clean out condenser water supply
strainer and/or nozzle.
Water supply line to the condenser
blocked, broken, or leaking.
Repair or replace water supply line. See
note # 1.
Abnormal amount of
steam coming from drain.
Inoperative controls, thermostat or
solenoids.
Turn OFF electricity at main external
power switch. See note # 1.
Steam generator scale buildup
Descale steam generator with Cleveland
Range approved descaler.
Gas
inlet
pressure
is
low.
The unit requires a minimum inlet
pressure of 4.5 inches W.C. to operate.
See note #2.
Reduced steam flow into
cooking compartment.
Inoperative or improperly adjusted
controls
See note #1.
Timer transformer has failed
See note #1
Power light is ON, but
timer does not light.
(Electronic Timer Models
only)
Inoperative controls
See note #1
(Continued on next page)