ClearView IP-007-, Руководство по часто задаваемым вопросам

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3 Other problems
3.1 I forgot the Device IP.
Solution 1: Find the device IP by quick configuration tool.
Solution 2: If you know the device MAC address, you can set device IP address by modifying
ARP/Ping command. Please refer to <WEB Operation Manual> for more details.
Solution 3: If you are Apple user, you can search the Bonjour server name of IPC and log in IPC by the
browser with Bonjour service.
3.2 I failed to log in WEB.
Possible reason: User name and password are not correct, network and power adapter problems.
Solution 1: Please enter correct user name and password.
Solution 2: Check if the network cable is normal and useable, and check if the network configuration is
correct or pull out the network cable plug in again.
Solution 3: Please connect default power adapter.
3.3 I failed to play the downloaded audio and video files.
Possible reason: Player problem.
Solution 1: Please download the company default player from the disc.
Solution 2: Install graphics acceleration software whose version is higher than DX8.1
Solution 3: Use MEDIA PLAYER to play the file which is converted to AVI format, install Div
X503Bundle.exe plug-in.
Solution 4: Winxp operating system needs to install plug-in DivX503Bundle.exe and ffdsho-2004
1012.exe.
3.4 Day/night config switch is invalid.
Possible reason: device system time is not corresponding to computer time.
Solution 1: Single click
“Camera setting > Camera property > Configuration file management > Switch
according to time
” in the WEB interface, set time period according to the computer time.
Solution 2: Synchronize the device time and current PC time.